Smart Money People Logo

Policy Expert : Home Insurance reviews

4.78
Based on 9,124 reviews, last reviewed 12th Jun 2025
100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Hassle free home insurance from Policy Expert v... Purchased annual home insurance from Policy Expert via Money Supermarket, hassle free experience. Reviewed on: 12th June 2025
Francis Butterworth 's avatar
Francis Butterworth

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

Review Policy Expert : Home Insurance now

Help others make smarter decisions by sharing your own experience. Write a review

Policy Expert Home Insurance reviews (9124)

Helpful and friendly.

4
The phone contact was helpful and friendly and the website was easy to follow. Reviewed on: 7th July 2017

Quick and easy

5
Quickly matched price of other online quotes so renewed my policy again with them so making things nice and easy. Reviewed on: 7th July 2017

No complications and very straightforward

5
EXCELLENT COMMUNICATION, VERY PROFESSIONAL SERVICE AND COMMUNICATION FROM THE PERSON WHO DEALT WITH MY HOME/HOUSE INSURANCE. Reviewed on: 7th July 2017

Saved money

5
Selected this policy via Compare the Market. Cheapest by far and for the same cover it saved me £300 per year. Reviewed on: 7th July 2017

Pain free house insurance

5
Switched to Policy Expert and it couldn't have been easier. Reviewed on: 7th July 2017

amazing customer service

5
i got my renewal notice in the post was impressed with the fact it had only gone up by £10, so i went online and discovered a great deal you had online for 2 years at the same rate and when i spoke to your staff i got it set up and this was £14 cheaper and next year the price will be the same next delighted thanks Reviewed on: 6th July 2017

Cliff's Review

5
Very quick no hassle very good price so far so good. Reviewed on: 6th July 2017

Quick and easy

4
I called to renew my insurance and was given a discount easily. I was spoken to nicely and I am happy with my service Reviewed on: 6th July 2017

Great value home insurance

5
I was paying around £600 a year for my home and contents insurance and was looking to make some savings. I used a price comparison website which led me to Policy Expert, and they've saved me around £400! Friendly and efficient service and even got 2 for 1 on cinema tickets! Reviewed on: 6th July 2017

Great cover decent price

5
Easy to set up and all information sent instantly Reviewed on: 5th July 2017

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Policy Expert ?

    View all products