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Policy Expert : Home insurance reviews

4.74
Based on 9,149 reviews, last reviewed 22nd Aug 2026
1100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great service Have been with Policy Expert for a few years now; always receive excellent customer service and reasonable price review on my home insurance. Reviewed on: 20th August 2026
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P

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
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Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9149)

Professional

5
Very professional performance from phone agent. Good price. Reviewed on: 14th July 2017

Good, prompt, friendly and efficient service.

5
I have found Policy Expert to be very efficient, value for money and very easy for the general public to follow thw forms and paperwork. This paperwork is also sent via Email, which is very convenient. Reviewed on: 13th July 2017

Value for money

5
Excellent value for money product. Customer service excellent as well. Reviewed on: 13th July 2017

Easy, competitive, comprehensive

5
The whole process was very easy from start to finish, I compared the cost with other suppliers and found Policy Expert very competitive and was more than happy to renew my policy with them. The cover provided is comprehensive and covers all my requirements. Reviewed on: 13th July 2017

Excellent value for home insurance

5
Easy to get a great value hone insurance policy from 'Policy Expert' Reviewed on: 13th July 2017

Excellent service and value for money

5
Found on a comparison site, over £150 cheaper than my renewal quote. Easy to sign up and the transfer from previous provider has been simple and painless so far. Reviewed on: 12th July 2017

Home Insurance Policy Expert

5
I was searching for fair affordable Building and Contents Insurance I contacted Policy Expert for some help and advice. They were fantastic very patient helpful and informative. They made sure That I understood what I was purchasing and that I had enough insurance to cover all that I own. As a bonus I saved over £100 on a renewal quote from my previous insurer. Thank You Policy Expert. Reviewed on: 12th July 2017

Excellent service

4
Can't fault you, definitely recommend Reviewed on: 12th July 2017

Best Value through companion site

4
Very good value but not by direct means, used a companion site, which proved much cheaper than direct quote. Reviewed on: 12th July 2017

Nice and simple

5
Simply online service and sensible competitive renewal premiums. Reviewed on: 12th July 2017

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