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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Super easy to set up.

Super easy to set up. Thankfully haven't needed to contact them but letters and emails have been received promptly, and would absolutely renew if the price is right. Reviewed on: 2nd August 2024

Fantastic agents and uk contact centres

Fantastic agents and uk contact centres Reviewed on: 2nd August 2024

Great service

Had to make a claim it was dealt with quickly and kept up to date. Rates well and low premium Reviewed on: 2nd August 2024

Great service and value for money

Great service and value for money Reviewed on: 2nd August 2024

Never had a claim so not sure how they would...

Never had a claim so not sure how they would perform Reviewed on: 2nd August 2024

A simply and easy way to get cost efficent insurance.

A simply and easy way to get cost efficent insurance. This is a no thrills but solid insurance company. You can add extras but don't lose the good basic insurance needed for a regualr house hold. Reviewed on: 2nd August 2024

Easy to deal with good value.

Easy to deal with good value. Always competitive and easy app to deal with things rather having to phone up. Reviewed on: 2nd August 2024

Good competitive pricing

Haven’t had to use them yet (fingers crossed) but good competitive price when I had taken the policy out. Reviewed on: 2nd August 2024

Very simple to use with all of the related informat...

Very simple to use with all of the related information at a glance. Reviewed on: 2nd August 2024

Great service at reasonable price.

Great service at reasonable price. Has all my needs covered which gives me peace of mind Reviewed on: 2nd August 2024

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