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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.75 (9138 reviews)

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4.75

Based on 9,138 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9138)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

A simply and easy way to get cost efficent insurance.

A simply and easy way to get cost efficent insurance. This is a no thrills but solid insurance company. You can add extras but don't lose the good basic insurance needed for a regualr house hold. Reviewed on: 2nd August 2024

Easy to deal with good value.

Easy to deal with good value. Always competitive and easy app to deal with things rather having to phone up. Reviewed on: 2nd August 2024

Good competitive pricing

Haven’t had to use them yet (fingers crossed) but good competitive price when I had taken the policy out. Reviewed on: 2nd August 2024

Very simple to use with all of the related informat...

Very simple to use with all of the related information at a glance. Reviewed on: 2nd August 2024

Great service at reasonable price.

Great service at reasonable price. Has all my needs covered which gives me peace of mind Reviewed on: 2nd August 2024

The policy was by far the best value offered.

The policy was by far the best value offered. Reviewed on: 2nd August 2024

So nice and easy, very competitive prices

So nice and easy, very competitive prices Reviewed on: 2nd August 2024

Simple and great price

Simple to get a quote, great price beats most of the competition Reviewed on: 2nd August 2024

I claimed a few months into my policy an they were f...

I claimed a few months into my policy an they were fantastic. THe claims process was easy, they paid out quickly nad the cost was very competitive. Reviewed on: 2nd August 2024

Always great value, very competitive prices and grea...

Always great value, very competitive prices and great cover Reviewed on: 2nd August 2024

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