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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

The policy was by far the best value offered.

The policy was by far the best value offered. Reviewed on: 2nd August 2024

So nice and easy, very competitive prices

So nice and easy, very competitive prices Reviewed on: 2nd August 2024

Simple and great price

Simple to get a quote, great price beats most of the competition Reviewed on: 2nd August 2024

I claimed a few months into my policy an they were f...

I claimed a few months into my policy an they were fantastic. THe claims process was easy, they paid out quickly nad the cost was very competitive. Reviewed on: 2nd August 2024

Always great value, very competitive prices and grea...

Always great value, very competitive prices and great cover Reviewed on: 2nd August 2024

Very simple and easy experience.

Very simple and easy experience. Good value for money Reviewed on: 2nd August 2024

Good service, easy to use, good value for...

Good online service, easy to use and good value for money. Reviewed on: 2nd August 2024

Very easy to deal with at a good price

Very easy to deal with at a good price Reviewed on: 2nd August 2024

Good Value Home Insurnce

Provides a policy that exactly met my needs for home insurance Reviewed on: 2nd August 2024

A Policy that does what it says !

Easy to deal with and an easy to understand, value for money insurance policy. What's not to like ? All Insurance companies should be this way bit so few are. Reviewed on: 2nd August 2024

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