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Policy Expert : Home insurance reviews

4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

5
Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Good price on PCW

5
Good price on PCW - competitive and good price for what is offered Reviewed on: 2nd August 2024

Great company, easy to deal with .

5
Great company, easy to deal with . Reviewed on: 2nd August 2024

Home Insurance

5
Good quote and no problems. Easy to deal with and customer service very good. Reviewed on: 2nd August 2024

Good knowledgeable stuff who made sure we got the ri...

5
Good knowledgeable stuff who made sure we got the right cover. Reviewed on: 2nd August 2024

Great value for good cover and easy to set up the po...

5
Great value for good cover and easy to set up the policy. Reviewed on: 2nd August 2024

User friendly website.

4
Easy to buy the policy online. Comparing with market, the Policy premium is cheap. Reviewed on: 2nd August 2024

Easy to set up online.

5
Easy to set up online. Competitive price too. Reviewed on: 2nd August 2024

Insurance provided without hassle.

5
Insurance provided without hassle. Reviewed on: 2nd August 2024

Easy to renew and a great price would recommend

5
Easy to renew and a great price would recommend Reviewed on: 2nd August 2024

Easy buying process, and competitive rates

5
Easy buying process, and competitive rates Reviewed on: 2nd August 2024

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