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Policy Expert : Home insurance reviews

4.75
Based on 9,138 reviews, last reviewed 17th Jul 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026
Legend 's avatar
Legend

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9138)

Review of the Policy Expert, Home insurance:

Great, friendly staff

5
Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

User friendly website.

4
Easy to buy the policy online. Comparing with market, the Policy premium is cheap. Reviewed on: 2nd August 2024

Easy to set up online.

5
Easy to set up online. Competitive price too. Reviewed on: 2nd August 2024

Insurance provided without hassle.

5
Insurance provided without hassle. Reviewed on: 2nd August 2024

Easy to renew and a great price would recommend

5
Easy to renew and a great price would recommend Reviewed on: 2nd August 2024

Easy buying process, and competitive rates

5
Easy buying process, and competitive rates Reviewed on: 2nd August 2024

Good experience easy to buy beat my old policy by 5...

4
Good experience easy to buy beat my old policy by 50% no Brainer Reviewed on: 2nd August 2024

good customer service, friendly, listens to customer...

5
good customer service, friendly, listens to customers needs Reviewed on: 2nd August 2024

Great value for money and easy to understand policy.

5
Great value for money and easy to understand policy. Reviewed on: 2nd August 2024

called me back to go through an amendment to policy,...

4
called me back to go through an amendment to policy, polite and helpful Reviewed on: 2nd August 2024

Moving house

4
Easy transition from one house to another Reviewed on: 2nd August 2024

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