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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.75 (9138 reviews)

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4.75

Based on 9,138 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9138)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Great value and service...

Good value with home insurance... Reviewed on: 2nd August 2024

Excellent competitive company

Excellent website / online information with everything required for a clear quotation of insurance at a very competitive price Reviewed on: 2nd August 2024

Everything was easy and good value for money.

Everything was easy and good value for money. Reviewed on: 2nd August 2024

Great service

Easy to understand and set up. Fab value for money Reviewed on: 2nd August 2024

Easy info- cautiously hopeful

I came to policy expert with a cash back offer from Top Cashback, I haven’t received my cashback despite it being over 2 months since it was due (nearly 5 since my purchase) otherwise policy info east to read and find and customer service seems easy to access so cautiously optimistic and hope I won’t get chased out at renewal by an extortionate increase. Reviewed on: 2nd August 2024

So easy to arrange insurance, on line or by phone

So easy to arrange insurance, on line or by phone Reviewed on: 2nd August 2024

Quick and easy to set up policy.

Quick and easy to set up policy and very good premium for the cost. Reviewed on: 2nd August 2024

Straight forward and competitive.

Straight forward and competitive. Easy application and online access. Reviewed on: 2nd August 2024

Compatible price, great cover included.

Compatible price, great cover included. Reviewed on: 2nd August 2024

Easy to set up.

Easy to set up. Clear explanation of my responsibility Reviewed on: 2nd August 2024

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