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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

So easy to arrange insurance, on line or by phone

So easy to arrange insurance, on line or by phone Reviewed on: 2nd August 2024

Quick and easy to set up policy.

Quick and easy to set up policy and very good premium for the cost. Reviewed on: 2nd August 2024

Straight forward and competitive.

Straight forward and competitive. Easy application and online access. Reviewed on: 2nd August 2024

Compatible price, great cover included.

Compatible price, great cover included. Reviewed on: 2nd August 2024

Easy to set up.

Easy to set up. Clear explanation of my responsibility Reviewed on: 2nd August 2024

All information required about my policy is easily a...

All information required about my policy is easily accessible on the website. Reviewed on: 2nd August 2024

Thankfully we’ve not needed to call them yet to make...

Thankfully we’ve not needed to call them yet to make a claim however it was easy enough to set up an policy online. It’s not too expensive Reviewed on: 2nd August 2024

They were the least expensive provider of a decent q...

They were the least expensive provider of a decent quality. Haven’t had any need to call them yet though the excess is offputting Reviewed on: 2nd August 2024

Brilliant service, low cost, happy with overall insu...

Brilliant service, low cost, happy with overall insurance and service Reviewed on: 2nd August 2024

Staff very helpful, good value good cover

Staff very helpful, good value good cover Reviewed on: 2nd August 2024

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