Write a review

Post Office: Credit Card reviews

Name: Credit Card
Rating: 2.14 (104 reviews)

View other Post Office products

2.13

Based on 104 reviews, last reviewed 9th Oct 2024

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

18%

61%

Latest highest rating:

5

Very easy to communicate with and an easy to use... Very easy to communicate with and an easy to use app Reviewed on: 23rd August 2024

Latest lowest rating:

1

Customer service is so bad trying to change address... Customer service is so bad trying to change address no email, no phone,you have to do it by post & royal mail are so bad at getting post delivered Reviewed on: 9th October 2024

Read all reviews Write a review

About this product

Post Office Credit Card reviews can help you to find out about the pros and cons of the Credit Card credit card. What kind of features do Post Office customers like? Find out more about the Post Office Credit Card by reading our trusted Smart Money People reviews. You can also write your own Post Office Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

Review Post Office: Credit Card now

Help others make smarter decisions by sharing your own experience.

Write a review

Post Office Credit Card reviews (104)

Customer service is so bad trying to change address...

Customer service is so bad trying to change address no email, no phone,you have to do it by post & royal mail are so bad at getting post delivered Reviewed on: 9th October 2024

Very easy to communicate with and an easy to use...

Very easy to communicate with and an easy to use app Reviewed on: 23rd August 2024

Good notifications, communication, fair

Good notifications, communication, fair interest and easy to apply Reviewed on: 30th May 2024

As a basic credit card it's fine, I am trying to re...

As a basic credit card it's fine, I am trying to re build my credit score and got accepted with a very low limit. Use this and pay it back on time and it's seems fine. No perks or rewards obviously, so as a starter/rebuilding credit card its a good option. Reviewed on: 27th April 2024

Prior to credit card arrival , I tried contacting cu...

Prior to credit card arrival , I tried contacting customer service , what a waste of time !!! No one answers the phone and cuts you off . You never speak to anyone , The post Office and Capital One have the same problem, based on this I wouldn’t recommend to anyone . Reviewed on: 6th April 2024

scammed for £30

Applied for 12 month interest free card.. than got charged interest.. so basiacally got scammed for £30 before I closed the account! Reviewed on: 1st April 2024

Random request for id

After having the post office credit card for 8 months and using it regularly I received a letter saying that I needed to send the proof of my id BY POST within 60 days otherwise they would cancel my card. 3 days after receiving this letter my card was blocked and I was unable to access the funds, 18 days before Christmas. I tried reasoning with customer service but after a few seconds of silence on their end they hung up the phone!! I did not swear or raise my voice. I shall be paying off my balance now and closing my account, appalling service and demands. Reviewed on: 7th December 2023

Repayments take forever

I have a post office credit card, when I make repayments it takes an absolute age to show in my available balance... I also have a Zable credit card, when I make a repayment it is immediate, no messing ....... Why on earth can't the post office due this .... it's unacceptable, where does the money go for 4-5 days ...space ! Reviewed on: 23rd November 2023

Waste of time

Got sent a letter saying they've opened something new up made it sounds interesting like it gonna benefit me but just to get declined. Waste of time Reviewed on: 14th April 2023

Post Office credit card

It’s nice but sometimes while using the app it’s delay Reviewed on: 12th April 2023

Do you have a different Post Office product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Credit Card
from Allied Irish Bank - AIB 3.57 from 6 reviews
Platinum Cashback Credit Card
from American Express 4.44 from 64 reviews
Platinum Purchase Card
from TSB 2.56 from 8 reviews

There's still more to see!

Post Office has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub