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Post Office: Credit Card reviews

Name: Credit Card
Rating: 2.14 (104 reviews)

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2.16

Based on 104 reviews, last reviewed 9th Oct 2024

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

18%

61%

Latest highest rating:

5

Very easy to communicate with and an easy to use... Very easy to communicate with and an easy to use app Reviewed on: 23rd August 2024

Latest lowest rating:

1

Customer service is so bad trying to change address... Customer service is so bad trying to change address no email, no phone,you have to do it by post & royal mail are so bad at getting post delivered Reviewed on: 9th October 2024

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About this product

Post Office Credit Card reviews can help you to find out about the pros and cons of the Credit Card credit card. What kind of features do Post Office customers like? Find out more about the Post Office Credit Card by reading our trusted Smart Money People reviews. You can also write your own Post Office Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

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Post Office Credit Card reviews (104)

excellent

great rate, easy to use online system Reviewed on: 9th June 2016

Best card for use abroad

This is an essential card when travelling abroad - you can use it in any country's currency, and there are no heavy charges to convert it to sterling. Of course the balance should be paid off every month to avoid paying interest, but since you will have included this in the budgetting of your holiday it should not be a problem. Reviewed on: 23rd April 2016

Post Office Matched Credit Card

I've had this credit card for almost two months now and all seems to be going well. The online application was quick and simple, I was approved instantly and my card/PIN/online log-in details all arrived within a week and a half. The offer of 0% purchases for 27 months was the big draw for me although upon receiving the card, there was no mention of the 27-month 0% purchase period. It turns out that you have to make at least one purchase on the card within the first three months to receive the full 27 months, otherwise, you will receive the default 16 months. Admittedly, the online banking for the card is very, very basic - you can view your purchases, update personal details and that's about it! You can't pay your bill via the website, you have to pay via your current account - I had to set up direct debit details via my current account and manually pay every month. Reviewed on: 24th December 2015

Worst customer service ever

I took out a credit card with them a year ago as there was a no fee foreign purchase. The credit is useful when you go on holiday and I found that the application on line was nice and smooth.There is only one problem!!!! As soon as I needed to speak to them directly via call centre,the service was dreadful. I wanted to cancel my account and after several calls my account was still open and still was getting statement from them with £2 credit which I have requested to be sent to me by cheque. I have still not received it and waiting for a confirmation of the closure. This has been at least 6 months. I have written to them a few weeks ago hoping to solve the matter and Yesterday I have received a respond which says my card has been blocked. I could not believe it.....!!!! However I have called them again and this time I was promised that the matter has been resolved....let`s hope and see Reviewed on: 4th November 2015

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