Smart Money People Logo
Share this page
Link copied

Post Office: Credit Card reviews

View other Post Office products
2.26
Based on 107 reviews, last reviewed 15th Jun 2025
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
20%
See only 4 star reviews
8%
See only 3 star reviews
4%
See only 2 star reviews
7%
See only 1 star reviews
61%

Latest highest rating:

5

Excellent services I got the card a month ago. They provide excellent services, discounts on bus as well. Reviewed on: 15th June 2025
Abrar's avatar
Abrar

Latest lowest rating:

1

Unable to open any account with them Unable to open any account with them Reviewed on: 23rd April 2025
Gemma M's avatar
Gemma M
Read all reviews Write a review

About this product

Post Office Credit Card reviews can help you to find out about the pros and cons of the Credit Card credit card. What kind of features do Post Office customers like? Find out more about the Post Office Credit Card by reading our trusted Smart Money People reviews. You can also write your own Post Office Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

Review Post Office: Credit Card now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Post Office Credit Card reviews (107)

Easy, efficient, and handy

5
I've been very impressed with my PO credit card. I got a long 0% deal, which was very useful at he time, and have found their service easy and efficient, quick to set up, and well organised. They have an app for your phone which makes it very easy to make payments, and keeps you informed of the figures and payments etc, and they also send an email once a month reminding you of payments due. Overall, easy and efficient - recommended! Reviewed on: 15th August 2017
Jane Chamberlain's avatar
Jane Chamberlain

Foreign holiday helper

3
I 've been using my post office card for years for my hols. Often give 0 per cent offers and also a great app. Reviewed on: 14th August 2017
Rosanna Howard's avatar
Rosanna Howard

Poor customer service and difficult complaints procedure

1
Card is ok if you want to avoid foreign transaction charges. Major issue if you have a problem. Whilst the customer service folks are polite enough, they just really stick with their scripts. I have a dispute on a transaction and the procedure is painful. My advice, pay the foreign exchange fee and get decent service if there is a problem as I have never had issues with other providers as I have with this one. Reviewed on: 5th August 2017
Andrew's avatar
Andrew

Credit Card Dispute

1
If you intend to use when abroad - 100% recommend If you require customer service - it's non existent. I paid a substantial deposit for a new kitchen fitting - the Company has gone bust - 5 phone calls each in excess of 35 minutes 1 letter mailed over 2 weeks ago no progress . Cannot speak to anyone, email anyone - it is a joke, how this bank is allowed to operate in this manner is beyond me AVOID AT ALL COSTS if you are likely to need any customer service How this bank is allowed to operate in this manner is beyond me Reviewed on: 24th July 2017
Charles Carter's avatar
Charles Carter

Great for travel.

5
Applied for this card for trips abroad as the deal and ease of use seemed so easy. Haven't been disappointed! Reviewed on: 29th June 2017
Dave Morgan's avatar
Dave Morgan

Abysmal customer service and jigerry pokery

1
This card may be useful in certain circumstances,but when a problem arises and you need to contact customer services it is painful and distressing.They are very curt and dismissive in their answers and the impression left is very unfavourable.I would not recommend anyone to use a post office credit card,and if you have one pay off whatever you owe on it then introduce to a sharp pair of scissors.I give it one star because without that input I can,t submit this review. Reviewed on: 24th June 2017
Anonymous's avatar
Anonymous

Abysmal customer service and jigerry pokery

1
This card may be useful in certain circumstances,but when a problem arises and you need to contact customer services it is painful and distressing.They are very curt and dismissive in their answers and the impression left is very unfavourable.I would not recommend anyone to use a post office credit card,and if you have one pay off whatever you owe on it then introduce to a sharp pair of scissors.I give it one star because without that input I can,t submit this review. Reviewed on: 24th June 2017
Anonymous's avatar
Anonymous

Appalling customer service

1
Customer service centre is unwilling to help with queries. They just read from a script and won't give a straight answer to a question. I have a good income, no debts, pay off my card in full every month but can't get a small increase to my limit for a one-off purchase. Apparently I'm not eligible for an increase because there are 'no offers on' but they won't tell me why I'm not eligible. Reviewed on: 13th June 2017
Phil Gandy's avatar
Phil Gandy

post office credit card

5
Very clear, concise and forthcoming in saying what's on offer. Never had issues and feel like I'm a valued customer Reviewed on: 8th June 2017
graham hughes's avatar
graham hughes

Great for travelling

4
We got the post office credit card specifically for holiday. It gave 3 month 0% on purchases and no fee for using abroad. Just make sure you pay it off before the initial rates go up Reviewed on: 30th May 2017
Kimberley Miles's avatar
Kimberley Miles

Do you have a different Post Office product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Post Office?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill