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Protectivity: Specialist Insurance reviews

4.91
Based on 1,452 reviews, last reviewed 7th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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94%
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6%
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Latest highest rating:

5

User-friendly insurance The Protectivity website and their different insurance offerings are easy to navigate and understand. I have recently renewed my policy, and I am very... Read more Reviewed on: 7th September 2025
Lucy R's avatar
Lucy R

Latest lowest rating:

1

Extra poor customer service , I will change this com... Extra poor customer service , I will change this company Reviewed on: 12th October 2024
Zsuzsanna Csokasi's avatar
Zsuzsanna Csokasi

About this product

Our Protectivity specialist Insurance reviews can help you to find out what life as a Protectivity customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

Protectivity Specialist Insurance reviews (1452)

Review of the Protectivity, Specialist Insurance:

Good for unusual requirements

5
We had special needs and medical problems. We were helped to get the cover we needed Reviewed on: 15th October 2024

Highly recommended cover for me as a dog walker

5
Protectivity give me the cover I need for a good price. I feel safe and secure as a dog walker and pet sitter knowing I'm covered for a range of instances. It gives me peace of mind. I have recommended them already to others and will continue to do so. Thank you! Reviewed on: 15th July 2024

Everything was so simple.

5
Everything was so simple. Clear communication, concise documentation, helpful staff. Reviewed on: 15th July 2024

100% easy to use site and value for money.

5
100% easy to use site and value for money. Reviewed on: 15th July 2024

I have only been with Protectivity for a year & so f...

4
I have only been with Protectivity for a year & so far they have given me good service,so so far they have been good. Reviewed on: 15th July 2024

I have taken out Insurance with Protectivity for a n...

5
I have taken out Insurance with Protectivity for a number of years and find they offer a friendly reliable service reasonably priced cover can’t fault them would highly recommend Reviewed on: 15th July 2024

Steriana Vasii

5
It is very easy, it is very cheap and the service it is wonderfull! Reviewed on: 15th July 2024

Always supportive and easy to use

5
Always supportive and easy to use Reviewed on: 15th July 2024

Wouldn't use anyone else.

5
I have been with Protectivity for more years than I can remember. Always prompt, polite, professional and excellent value. Reviewed on: 15th July 2024

Protectivity have been very helpful.

5
Protectivity have been very helpful when I've had to make a claim, made the process clear and answered any queries promptly. Making a claim is not something anyone wants to do, but they make the process as stress free as possible. Reviewed on: 15th July 2024

A very good personal service

5
I had a few questions when I first set up my policy so I called customer services on more than one occasion, they were very patient & informative, giving me confidence in their service. It was easy to get through & a welcome change to be able to speak in person. Reviewed on: 15th July 2024