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Purely Pets: Pet Insurance reviews

4.67
Based on 2,023 reviews, last reviewed 5th Nov 2024
100% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

4

great value After comparing many pet insurance, I found purely pets has the best value and review with online vets available. Reviewed on: 4th September 2024
TOM's avatar
TOM

Latest lowest rating:

1

10 weeks to respond and only paid £200 of £600 claim I was a customer for 3 years. I made a claim in August 2024 and it took them 10 weeks to assess it and they only did that after I made a formal compla... Read more Reviewed on: 5th November 2024
Kathryn's avatar
Kathryn

About this product

Finding a comprehensive insurance policy to protect your pet is important. But, finding a reputable provider is equally as vital. We collect Purely Pets pet insurance reviews to help you make an informed decision about your next provider.

Purely Pets offers insurance policies for cats and dogs, with a multi-pet discount available too. Choose from a flexible range of cover options, with 15 different levels available with the Lifetime policy. Purely Pets has no maximum age limit, so even senior pets can find a policy suited to their needs. With a range of options to choose from, it can be helpful to learn about the firsthand experiences of others.

If Purely Pets sounds like the right provider for you, discover more about its policies by reading our reviews. Find out which level of cover policyholders chose and how satisfied they have been with the protection it provides. Learn what policyholders say is the biggest benefit of a Purely Pets policy. Comparably, find out if there are any downsides potential customers should be aware of. Read our Purely Pets pet insurance reviews today.

If you’ve had a pet insurance policy with Purely Pets, write a review to help others find their perfect provider. Tell us what animal you have insured and which policy you chose. Have you been satisfied with the service you have received? Have you had to make a claim on your policy, and if so, how well was it dealt with? Would you recommend Purely Pets to family and friends? Would you renew your policy with the provider? Whether good or bad, write an honest Purely Pets pet insurance review today. Together, we can help people like you make better financial decisions.

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Purely Pets Pet Insurance reviews (2023)

great value

5
luckily i havent needed to use the insurance but efficient staff and good prices Reviewed on: 10th July 2019

Helpful and Supportive plus quick and easy to make claims

5
We have our two rescue cats insured with Purely Pets, they have a range of insurance options to cover all pockets. Inclusion and exclusion criteria are clear so it's easy to work out which plan is best for your needs. If ever you do need to claim it's quick and easy to do so, and so far, any claims we have been able to make have been covered and sent direct to our account within a matter of days. Would definitely recommend to others and have been very pleased with the affordability of our cover. Reviewed on: 10th July 2019

Fantastic pet insurance company

5
We have been with purely pets for six years. Our dog unfortunately has several long term health problems requiring frequent veterinary treatment. Purely Pets process all claims quickly, the friendly team contact me to discuss any queries and respond quickly to any queries we have. All claims have been settled directly with the vets quickly and i’m updated on the status of each claim. I couldn’t recommend Purely Pets highly enough, they’re great. Reviewed on: 10th July 2019

5*

5
Always kept up to date, and very reasonable on price! Reviewed on: 10th July 2019

Great value insurance

5
Pet insurance offered at good prices, always keep you up to date with developments and easy online account management. Reviewed on: 10th July 2019

Fantastic

5
A quick efficient process to buy insurance. Great rates Reviewed on: 10th July 2019

Helpful and informative staff

5
On renewal I queried a couple of things after using comparison websites and was very pleased with the staff knowledge and was offered more discount ! Reviewed on: 10th July 2019

Value for money

5
Best price for small dog with very good benefits Reviewed on: 10th July 2019

Excellent service

5
I made a claim and it was sorted and settled in no time. Perfect service and value for money Reviewed on: 10th July 2019

Very good insurers

5
I have decided to renew with purely pets for a second year as their prices are the best and they dont hound you with emails. They are informative x Reviewed on: 10th July 2019

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