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Purely Pets: Pet Insurance reviews

4.67
Based on 2,023 reviews, last reviewed 5th Nov 2024
100% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

4

great value After comparing many pet insurance, I found purely pets has the best value and review with online vets available. Reviewed on: 4th September 2024
TOM's avatar
TOM

Latest lowest rating:

1

10 weeks to respond and only paid £200 of £600 claim I was a customer for 3 years. I made a claim in August 2024 and it took them 10 weeks to assess it and they only did that after I made a formal compla... Read more Reviewed on: 5th November 2024
Kathryn's avatar
Kathryn

About this product

Finding a comprehensive insurance policy to protect your pet is important. But, finding a reputable provider is equally as vital. We collect Purely Pets pet insurance reviews to help you make an informed decision about your next provider.

Purely Pets offers insurance policies for cats and dogs, with a multi-pet discount available too. Choose from a flexible range of cover options, with 15 different levels available with the Lifetime policy. Purely Pets has no maximum age limit, so even senior pets can find a policy suited to their needs. With a range of options to choose from, it can be helpful to learn about the firsthand experiences of others.

If Purely Pets sounds like the right provider for you, discover more about its policies by reading our reviews. Find out which level of cover policyholders chose and how satisfied they have been with the protection it provides. Learn what policyholders say is the biggest benefit of a Purely Pets policy. Comparably, find out if there are any downsides potential customers should be aware of. Read our Purely Pets pet insurance reviews today.

If you’ve had a pet insurance policy with Purely Pets, write a review to help others find their perfect provider. Tell us what animal you have insured and which policy you chose. Have you been satisfied with the service you have received? Have you had to make a claim on your policy, and if so, how well was it dealt with? Would you recommend Purely Pets to family and friends? Would you renew your policy with the provider? Whether good or bad, write an honest Purely Pets pet insurance review today. Together, we can help people like you make better financial decisions.

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Purely Pets Pet Insurance reviews (2023)

They have been great

5
Purely Pets have been a cost affordable insurance plan for my pug. With known health issues a lot of insurers put up the costs for a pug from the age of 5 so I like to shop around and make sure that what I’m paying for will also be the best for J, and that any previous issues are covered. I’m pleased with how good value for money they are and how as I’m lucky I haven’t had any issues with J, but I know that the rate isn’t going to sky rocket! Reviewed on: 10th July 2019

Pet Insurance

5
I cannot fault them for customer service Reviewed on: 10th July 2019

Overall very good insurers

4
We have 3 pets insured, 2 we have never claimed on (as yet, hopefully never!) but for the 1 we have had to claim on, we found Purely Pets easy to deal with, rarely did they quibble on paying for treatment, vet fees etc, when they did it was explained why something was being rejected, we found those reasons reasonable and fair. Reviewed on: 10th July 2019

Just amazing

5
I have never had too make a claim but my experience with them so far has been amazing. Reviewed on: 10th July 2019

Excellent

5
Deal with claims efficiently very pleasant Reviewed on: 10th July 2019

No hassle insurance claim

5
Having recently made a claim through my vet for treatment to my dog I found the whole claim process to be very straightforward and hassle free Reviewed on: 10th July 2019

Excellent value for money from a company who simply specialise in the field rather than jack of all trades and master of none!

5
See above, I can’t recommend them enough Reviewed on: 10th July 2019

Easy to use and great value

5
Easy to deal with, not too much paperwork Reviewed on: 10th July 2019

One of the best reasonably priced pet insurances I have ever had

5
When my very old Labrador was nearing his end of life they helped me enormously with the vets fees to keep him as comfortable as possible through his last year. Well done to them! Reviewed on: 10th July 2019

Excellent

5
A pure treat for my dogs. A treat they ànd we would keep coming back too! Reviewed on: 10th July 2019

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