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Purely Pets: Pet insurance reviews

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4.70
Based on 2,027 reviews, last reviewed 10th Apr 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
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1%
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0%
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2%

Latest highest rating:

5

They always honoured our claims We had a policy that was risk share - 20% paid by us and 80% by purely pets. Our dog developed several illnesses including thyroid cancer and pancreas... Read more Reviewed on: 10th April 2025
John T's avatar
John T

Latest lowest rating:

1

SAVE YOUR MONEY - GO ELSEWHERE I pay £924 a year in premiums, NEVER CLAIMED before (he's 11). My dog had an Op was only £800 and they won't cover it as my pet didn't go for yearly c... Read more Reviewed on: 11th February 2025
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gemma
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About this product

Purely Pets offer policies to cover dogs and cats.

Purely Pets offer 15 levels of lifetime cover so you can choose a pet insurance policy that best suits your budget and requirements. You can get a quote and manage your policy online. Purely Pets can make claims payments directly to your vet.

Purely Pets pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Purely Pets before, you can also leave a review and share your experience.

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Purely Pets Pet insurance reviews (2027)

Excellent value for money from a company who simply specialise in the field rather than jack of all trades and master of none!

5
See above, I can’t recommend them enough Reviewed on: 10th July 2019
Jill Parkinson 's avatar
Jill Parkinson

Easy to use and great value

5
Easy to deal with, not too much paperwork Reviewed on: 10th July 2019
AW32's avatar
AW32

One of the best reasonably priced pet insurances I have ever had

5
When my very old Labrador was nearing his end of life they helped me enormously with the vets fees to keep him as comfortable as possible through his last year. Well done to them! Reviewed on: 10th July 2019
Diana Stickley's avatar
Diana Stickley

Excellent

5
A pure treat for my dogs. A treat they ànd we would keep coming back too! Reviewed on: 10th July 2019
T Brown's avatar
T Brown

No nonsense pet insurance

5
Easy to set up, good customer service. Would highly recommend Reviewed on: 10th July 2019
Kia's avatar
Kia

Prompt payout

4
I cannot comment on competitiveness as with an 18 year old cat I am locked into Purely Pets as nobody will cover her pre-existing condition, but Purely Pets are continuing cover and paying claims promptly. However the Premium was adjusted by them at the last annual renewal and if it continues to escalate I might not be able to afford another year. Reviewed on: 10th July 2019
thecawthrays's avatar
thecawthrays

No fuss

4
Simple, cheap, no fuss pet insurance Reviewed on: 10th July 2019
Silo's avatar
Silo

Based on past experience

5
Very helpful careing staff have been with them for 4 years they try to keep price increases reasonable. Easy to get hold of what more can i say Reviewed on: 10th July 2019
Chris jeffs's avatar
Chris jeffs

Excellent Service

5
Thankfully have only had to use them once or twice for investigatory procedures but there was never any problem and they paid out quickly. Reviewed on: 10th July 2019
Fiona Smith's avatar
Fiona Smith

Great cover and price!

5
After moving my insurance from another provider, Purely Pets had the cover level I wanted with a fantastic price and extras included- such as the vet phone service. Haven’t had to claim yet but so far so good! Reviewed on: 10th July 2019
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Alex Carter

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