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Purely Pets: Pet Insurance reviews

4.67
Based on 2,023 reviews, last reviewed 5th Nov 2024
100% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

4

great value After comparing many pet insurance, I found purely pets has the best value and review with online vets available. Reviewed on: 4th September 2024
TOM's avatar
TOM

Latest lowest rating:

1

10 weeks to respond and only paid £200 of £600 claim I was a customer for 3 years. I made a claim in August 2024 and it took them 10 weeks to assess it and they only did that after I made a formal compla... Read more Reviewed on: 5th November 2024
Kathryn's avatar
Kathryn

About this product

Finding a comprehensive insurance policy to protect your pet is important. But, finding a reputable provider is equally as vital. We collect Purely Pets pet insurance reviews to help you make an informed decision about your next provider.

Purely Pets offers insurance policies for cats and dogs, with a multi-pet discount available too. Choose from a flexible range of cover options, with 15 different levels available with the Lifetime policy. Purely Pets has no maximum age limit, so even senior pets can find a policy suited to their needs. With a range of options to choose from, it can be helpful to learn about the firsthand experiences of others.

If Purely Pets sounds like the right provider for you, discover more about its policies by reading our reviews. Find out which level of cover policyholders chose and how satisfied they have been with the protection it provides. Learn what policyholders say is the biggest benefit of a Purely Pets policy. Comparably, find out if there are any downsides potential customers should be aware of. Read our Purely Pets pet insurance reviews today.

If you’ve had a pet insurance policy with Purely Pets, write a review to help others find their perfect provider. Tell us what animal you have insured and which policy you chose. Have you been satisfied with the service you have received? Have you had to make a claim on your policy, and if so, how well was it dealt with? Would you recommend Purely Pets to family and friends? Would you renew your policy with the provider? Whether good or bad, write an honest Purely Pets pet insurance review today. Together, we can help people like you make better financial decisions.

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Purely Pets Pet Insurance reviews (2023)

No nonsense pet insurance

5
Easy to set up, good customer service. Would highly recommend Reviewed on: 10th July 2019

Prompt payout

4
I cannot comment on competitiveness as with an 18 year old cat I am locked into Purely Pets as nobody will cover her pre-existing condition, but Purely Pets are continuing cover and paying claims promptly. However the Premium was adjusted by them at the last annual renewal and if it continues to escalate I might not be able to afford another year. Reviewed on: 10th July 2019

No fuss

4
Simple, cheap, no fuss pet insurance Reviewed on: 10th July 2019

Based on past experience

5
Very helpful careing staff have been with them for 4 years they try to keep price increases reasonable. Easy to get hold of what more can i say Reviewed on: 10th July 2019

Excellent Service

5
Thankfully have only had to use them once or twice for investigatory procedures but there was never any problem and they paid out quickly. Reviewed on: 10th July 2019

Great cover and price!

5
After moving my insurance from another provider, Purely Pets had the cover level I wanted with a fantastic price and extras included- such as the vet phone service. Haven’t had to claim yet but so far so good! Reviewed on: 10th July 2019

very easy to set up the policy

5
excellent customer service when i had to make a claim. They took control of the whole process in a very stressful situation Reviewed on: 10th July 2019

Great company

5
Reasonably priced for the cover I wanted and the customer services team was really helpful and polite. Reviewed on: 10th July 2019

Good customer service

5
Have had to make a few claims which have been dealt with quickly and efficiently. Excellent customer service. Reviewed on: 10th July 2019

Excellent customer services

5
Excellent customer service. Easy to talk too. There when help is needed. Good policy for all pets Reviewed on: 10th July 2019

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