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Purely Pets: Pet Insurance reviews

4.67
Based on 2,027 reviews, last reviewed 10th Apr 2025
100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

They always honoured our claims We had a policy that was risk share - 20% paid by us and 80% by purely pets. Our dog developed several illnesses including thyroid cancer and pancreas... Read more Reviewed on: 10th April 2025
John T's avatar
John T

Latest lowest rating:

1

SAVE YOUR MONEY - GO ELSEWHERE I pay £924 a year in premiums, NEVER CLAIMED before (he's 11). My dog had an Op was only £800 and they won't cover it as my pet didn't go for yearly c... Read more Reviewed on: 11th February 2025
gemma's avatar
gemma

About this product

Finding a comprehensive insurance policy to protect your pet is important. But, finding a reputable provider is equally as vital. We collect Purely Pets pet insurance reviews to help you make an informed decision about your next provider.

Purely Pets offers insurance policies for cats and dogs, with a multi-pet discount available too. Choose from a flexible range of cover options, with 15 different levels available with the Lifetime policy. Purely Pets has no maximum age limit, so even senior pets can find a policy suited to their needs. With a range of options to choose from, it can be helpful to learn about the firsthand experiences of others.

If Purely Pets sounds like the right provider for you, discover more about its policies by reading our reviews. Find out which level of cover policyholders chose and how satisfied they have been with the protection it provides. Learn what policyholders say is the biggest benefit of a Purely Pets policy. Comparably, find out if there are any downsides potential customers should be aware of. Read our Purely Pets pet insurance reviews today.

If you’ve had a pet insurance policy with Purely Pets, write a review to help others find their perfect provider. Tell us what animal you have insured and which policy you chose. Have you been satisfied with the service you have received? Have you had to make a claim on your policy, and if so, how well was it dealt with? Would you recommend Purely Pets to family and friends? Would you renew your policy with the provider? Whether good or bad, write an honest Purely Pets pet insurance review today. Together, we can help people like you make better financial decisions.

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Purely Pets Pet Insurance reviews (2027)

Purely perfect pet insurance

5
Excellent call centre, digital updates of claims. Can’t fault this insurance company. 5 star! Reviewed on: 10th July 2019

Excellent service when claiming

5
Purely pets were fantastic when claiming after my little pup was poorly - it makes for so much peace of mind knowing that what ever my dog needs I can prove with their service. Reviewed on: 10th July 2019

Great service

5
We currently have 3 pets insured with Purely pets, not only did we received great customer service when taking out the policy, we also received multi pet discount. Reviewed on: 10th July 2019

Good honest service

4
Claims settled quickly and fairly Reviewed on: 10th July 2019

Great cover and great price

5
Great cover for my dog at a great price Reviewed on: 10th July 2019

Quick, no nonsense insurance.

5
Great service. Reasonable prices. No quibbles when pay out has been required. Uses them for one pet and returned to them for another. Reviewed on: 10th July 2019

Brilliant sevice

5
Our cat was diagnosed with meningitis. When we had to claim for this treatment we found the service to be excellent and couldn’t speak higher of their customer service. Reviewed on: 10th July 2019

Cheaper and easier

5
My insurance for my dogs getting old has totally got out of hand in price. Spent ages searching found purely pet slots of different options and very easier to use so moved both of my dogs. Done Reviewed on: 10th July 2019

Good experience

5
used them once, claim paid in full without any queries Reviewed on: 10th July 2019

always fast freindly service

5
excellent service, always very quick and efficient with friendly staff who cant do enough to help. Reviewed on: 10th July 2019

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