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Purely Pets: Pet Insurance reviews

4.66
Based on 2,026 reviews, last reviewed 11th Feb 2025
No new 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

4

great value After comparing many pet insurance, I found purely pets has the best value and review with online vets available. Reviewed on: 4th September 2024
TOM's avatar
TOM

Latest lowest rating:

1

SAVE YOUR MONEY - GO ELSEWHERE I pay £924 a year in premiums, NEVER CLAIMED before (he's 11). My dog had an Op was only £800 and they won't cover it as my pet didn't go for yearly c... Read more Reviewed on: 11th February 2025
gemma's avatar
gemma

About this product

Finding a comprehensive insurance policy to protect your pet is important. But, finding a reputable provider is equally as vital. We collect Purely Pets pet insurance reviews to help you make an informed decision about your next provider.

Purely Pets offers insurance policies for cats and dogs, with a multi-pet discount available too. Choose from a flexible range of cover options, with 15 different levels available with the Lifetime policy. Purely Pets has no ma
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Purely Pets Pet Insurance reviews (2026)

Recommended insurance

5
Every claim has been dealt with quickly and professionally Reviewed on: 10th July 2019

Fantastic service paid out quickly with no queries

5
Prices was Good, and putting in a claim was easy. Paid out without issues. Highly recommend Reviewed on: 10th July 2019

Highly recommend

5
Very good customer service and competative price and easy to purchase Reviewed on: 10th July 2019

aye good enough

4
never used it, hopefully will be good if i ever have to Reviewed on: 10th July 2019

When we needed them, they were there.

5
Excellent service. You never know how good an insurance company is until you need to claim. We were delighted that the claims process was efficient and when our beloved Cocker Spaniel needed surgery, that Purely Pets were with us all the way and the reimbursement of the surgery costs came through swiftly. Well done Purely Pets! Reviewed on: 10th July 2019

Purely Pets care about my dogs

5
Purely Pets are always there to help when my dogs are ill. They have paid all vets bills (even the incredibly high surgery related ones) without a quibble and always expressing real care and concern for them. Highly recommended. Reviewed on: 10th July 2019

Great and reliable

5
Have always been consistent and paid out when required Reviewed on: 10th July 2019

Easy to deal with and competitively priced.

5
Easy to deal with and friendly, helpful operators. Competetively priced and although luckily never needed to make a claim, have heard that they are good to deal with. Reviewed on: 10th July 2019

Brilliant

5
Very easy, saving me a lot of money and resulting in a Happy life :D Reviewed on: 10th July 2019

Purely perfect pet insurance

5
Excellent call centre, digital updates of claims. Can’t fault this insurance company. 5 star! Reviewed on: 10th July 2019

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