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Purely Pets: Pet Insurance reviews

4.66
Based on 2,023 reviews, last reviewed 5th Nov 2024
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

4

great value After comparing many pet insurance, I found purely pets has the best value and review with online vets available. Reviewed on: 4th September 2024
TOM's avatar
TOM

Latest lowest rating:

1

10 weeks to respond and only paid £200 of £600 claim I was a customer for 3 years. I made a claim in August 2024 and it took them 10 weeks to assess it and they only did that after I made a formal compla... Read more Reviewed on: 5th November 2024
Kathryn's avatar
Kathryn

About this product

Finding a comprehensive insurance policy to protect your pet is important. But, finding a reputable provider is equally as vital. We collect Purely Pets pet insurance reviews to help you make an informed decision about your next provider.

Purely Pets offers insurance policies for cats and dogs, with a multi-pet discount available too. Choose from a flexible range of cover options, with 15 different levels available with the Lifetime policy. Purely Pets has no maximum age limit, so even senior pets can find a policy suited to their needs. With a range of options to choose from, it can be helpful to learn about the firsthand experiences of others.

If Purely Pets sounds like the right provider for you, discover more about its policies by reading our reviews. Find out which level of cover policyholders chose and how satisfied they have been with the protection it provides. Learn what policyholders say is the biggest benefit of a Purely Pets policy. Comparably, find out if there are any downsides potential customers should be aware of. Read our Purely Pets pet insurance reviews today.

If you’ve had a pet insurance policy with Purely Pets, write a review to help others find their perfect provider. Tell us what animal you have insured and which policy you chose. Have you been satisfied with the service you have received? Have you had to make a claim on your policy, and if so, how well was it dealt with? Would you recommend Purely Pets to family and friends? Would you renew your policy with the provider? Whether good or bad, write an honest Purely Pets pet insurance review today. Together, we can help people like you make better financial decisions.

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Purely Pets Pet Insurance reviews (2023)

aye good enough

4
never used it, hopefully will be good if i ever have to Reviewed on: 10th July 2019

When we needed them, they were there.

5
Excellent service. You never know how good an insurance company is until you need to claim. We were delighted that the claims process was efficient and when our beloved Cocker Spaniel needed surgery, that Purely Pets were with us all the way and the reimbursement of the surgery costs came through swiftly. Well done Purely Pets! Reviewed on: 10th July 2019

Purely Pets care about my dogs

5
Purely Pets are always there to help when my dogs are ill. They have paid all vets bills (even the incredibly high surgery related ones) without a quibble and always expressing real care and concern for them. Highly recommended. Reviewed on: 10th July 2019

Great and reliable

5
Have always been consistent and paid out when required Reviewed on: 10th July 2019

Easy to deal with and competitively priced.

5
Easy to deal with and friendly, helpful operators. Competetively priced and although luckily never needed to make a claim, have heard that they are good to deal with. Reviewed on: 10th July 2019

Brilliant

5
Very easy, saving me a lot of money and resulting in a Happy life :D Reviewed on: 10th July 2019

Purely perfect pet insurance

5
Excellent call centre, digital updates of claims. Can’t fault this insurance company. 5 star! Reviewed on: 10th July 2019

Excellent service when claiming

5
Purely pets were fantastic when claiming after my little pup was poorly - it makes for so much peace of mind knowing that what ever my dog needs I can prove with their service. Reviewed on: 10th July 2019

Great service

5
We currently have 3 pets insured with Purely pets, not only did we received great customer service when taking out the policy, we also received multi pet discount. Reviewed on: 10th July 2019

Good honest service

4
Claims settled quickly and fairly Reviewed on: 10th July 2019

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