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Purely Pets: Pet Insurance reviews

4.65
Based on 2,026 reviews, last reviewed 11th Feb 2025
No new 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
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0%
See only 1 star reviews
2%

Latest highest rating:

4

great value After comparing many pet insurance, I found purely pets has the best value and review with online vets available. Reviewed on: 4th September 2024
TOM's avatar
TOM

Latest lowest rating:

1

SAVE YOUR MONEY - GO ELSEWHERE I pay £924 a year in premiums, NEVER CLAIMED before (he's 11). My dog had an Op was only £800 and they won't cover it as my pet didn't go for yearly c... Read more Reviewed on: 11th February 2025
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gemma

About this product

Finding a comprehensive insurance policy to protect your pet is important. But, finding a reputable provider is equally as vital. We collect Purely Pets pet insurance reviews to help you make an informed decision about your next provider.

Purely Pets offers insurance policies for cats and dogs, with a multi-pet discount available too. Choose from a flexible range of cover options, with 15 different levels available with the Lifetime policy. Purely Pets has no maximum age limit, so even senior pets can find a policy suited to their needs. With a range of options to choose from, it can be helpful to learn about the firsthand experiences of others.

If Purely Pets sounds like the right provider for you, discover more about its policies by reading our reviews. Find out which level of cover policyholders chose and how satisfied they have been with the protection it provides. Learn what policyholders say is the biggest benefit of a Purely Pets policy. Comparably, find out if there are any downsides potential customers should be aware of. Read our Purely Pets pet insurance reviews today.

If you’ve had a pet insurance policy with Purely Pets, write a review to help others find their perfect provider. Tell us what animal you have insured and which policy you chose. Have you been satisfied with the service you have received? Have you had to make a claim on your policy, and if so, how well was it dealt with? Would you recommend Purely Pets to family and friends? Would you renew your policy with the provider? Whether good or bad, write an honest Purely Pets pet insurance review today. Together, we can help people like you make better financial decisions.

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Purely Pets Pet Insurance reviews (2026)

Simple to insure with Purely Pets

5
Found website easy to use and competitive price Reviewed on: 14th September 2020

Responsive company that provides great cover at a competitive price.

5
I have had to discuss our pet dog's health with the claims department and whilst I have to submit a claim I have found them to be most sympathetic and helpful throughout. Reviewed on: 14th September 2020

Provided levels of cover desired for our Labrador.

4
Difficult to comment as proof and in that regard an absence of claims means limited experience. However, been unable to fault the administrative side of arrangements. Reviewed on: 14th September 2020

Pure and simple to insure your pets

5
Been a PP customer for a few years now, and they've always been quick and straightforward to deal wtih Reviewed on: 14th September 2020

Easy to insure & questions answered

5
It was genuinely really simple to insure our dog with Purely Pets, there was an issue with the name of the insured person however this was resolved quickly. We haven’t had any reason to contact purely pets but we are happy with the level of cover and cost, not to mention the minimal increase year in year! Reviewed on: 14th September 2020

Top Service

5
Excellent service and competitive quotes Reviewed on: 14th September 2020

Ease of mind, fast and easy

5
We have been with Purely pets for almost a year now and their services has been outstanding. Their customer services team is excellent and they process claims very fast, which makes it really easy to get claims settled with very limited admin! I would recommend them to all! Reviewed on: 14th September 2020

Top pet insurance

5
Peace of mind, great cover and easy to claim and feel supported... Reviewed on: 14th September 2020

Purely pet insurance

5
I would definitely recommend purely pets to family and friends as they have been a great insurance company for my dog Marley who has had heart trouble. Excellent company. Reviewed on: 14th September 2020

First six months have been great

4
We got a rescue dog just before lockdown. Only just got our insurance, which was easy to do online and then our dog needed surgery on his foot. Purely Pets were able to get the claim sorted by phone and finished online, with little fuss or bother. Happy to be with them for the lifetime of our lovely pet. Reviewed on: 14th September 2020

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