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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great, hassle free lender

I find ratesetter so easy to use. The funds are in your account so quick and you can log in anytime and see all your loan info there. Reviewed on: 10th June 2020

Easy money

Great service and easy application gives you a no stress hassle free experience and great customer care if needed. Reviewed on: 10th June 2020

Perfect

Perfect and good percentage . Very easy to use Reviewed on: 10th June 2020

Simple, fast and fair.

I sent some time looking for a lone and was so pleased to stumble across Rate Setter. Who I found to be Simple to use fast with their response and very far with their rates. Reviewed on: 10th June 2020

Director

Excellent original loan and interest rate BUT no top-up loan or alternative product available after faultless repayment record. Personal and business credit scores, which remain excellent and above those when the loan commenced, are not the issue. Rather, lending would appear to be blocked by 'Age Discrimination'. Beware! Reviewed on: 10th June 2020

Easy and reliable

Rate setter have been easy to use from day one. All forms are straight forward and easy to understand. I also like how user friendly their website is and how easy it is to make extra payments Reviewed on: 10th June 2020

Best lender by far

From application to payment every step has been hassle free. Lowest rates and quick decision. Reviewed on: 10th June 2020

Great experience.

Fast and efficient experience. Have delt with rate setter twice and both times have been amazing. Very helpful, easy, fast, efficient ient and tending to my needs Reviewed on: 10th June 2020

Excellent

Excellent service, easy to use and hassle free. Reviewed on: 10th June 2020

Great company

Rate setter were by far most the best money lending Company I have ever experienced, best rates and brilliant customer service. They dealt with my query fast and efficiently and everything has run so smoothly I haven’t needed to contact them since. Through out Corona Virus Pandemic I have received many e-mails informing me I can contact them and discuss a payment freeze which was brilliant peace of mind, thankfully I haven’t needed to to it. They’ve been really supportive. Reviewed on: 10th June 2020

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