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RateSetter: Loans reviews

4.93
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great company fair rates

5
Great company, would always look to use them again. Reviewed on: 3rd March 2022

There when needed

5
I have had three loans so far with ratesetter and every time they have been very helpfull quick to respond to my messages and easy to converse with,no hassle loan provider.Last year in the middle of covid my income fell and was having trouble meeting my repayments.i contacted ratesetter explaining my worries and in no time at all i was paying less a month untill i was in a position to pay my normal amount.i highly reccomend the team at ratesetter. Reviewed on: 3rd March 2022

Quick and straight forward.

5
Quick and easy application. Funds available next day. Reviewed on: 3rd March 2022

Great Lender

5
I have used RateSetter a few times as they are quick and easy to work with and their interest rates are fair. I always keep up with my repayments and I've never had an issue at all. They're definitely one of the best personal lenders out there and I have recommended them on numerous occasions to friends and family in need of a loan. Reviewed on: 3rd March 2022

Best personal loaner

5
Excellent in all services. Very reasonable rate and service provider. Excellent in customer services and loan provider. Reviewed on: 3rd March 2022

Ratesetter highly recommended

5
Very straightforward loan process and can all be done online in a very reasonable time frame. Recommended Reviewed on: 3rd March 2022

MY GO TO LOAN COMPANY

5
Not the first time I've used Rate setter. Even with a perfect credit score I sometimes offered poor interest rate loans. Not with these guys, always fair. Reviewed on: 3rd March 2022

Excellent Company

5
No problem working with this company Reviewed on: 3rd March 2022

Simple and fair

5
I've used RateSetter a few times and each time the money has been available very quickly, the rates are really good and the website is super user-friendly, so I always know exactly where I'm at. Would not hesitate to recommend them, or use them again. Good job RateSetter! Reviewed on: 3rd March 2022

Car loane

5
Got my loane without any problems nice and friendly service Reviewed on: 3rd March 2022

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