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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14025 reviews)

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4.92

Based on 14,025 reviews, last reviewed 1st Sep 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter lending reviews on Smart Money People help people like you thinking about what life is like as a RateSetter customer to find this out. What is customer service like? Is the online experience quick and simple? You can find this out by reading our RateSetter lending reviews. If you are a RateSetter customer, you can also write your review today!

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RateSetter Loans reviews (14025)

Amazing

They are an excellent company good communication and your money is transferred when they said. Reviewed on: 5th April 2023

Straight forward easy to understand

I initially had a car loan in 2022 and this year had a loan for a new bathroom. It was so easy to understand. Brilliant interest rate under the current financial climate. If I wish to pay off any extra amounts each month I can do with no penalty. Wonderful App that is so easy to use. Very impressive. Reviewed on: 5th April 2023

Brilliant Service

Great service & easy to use app makes using ratesetter a complete doddle. Reviewed on: 5th April 2023

Outstanding

No other lender could match their repayment rate. My own bank, with whom I’ve been a customer with for over 20 years,, we’re offering a loan that was not suitable. Rate Setter were fast, agreeable, professional and didn’t mess me about. Rate Setter have kept up excellent communications with me and I can access my information at anytime. An Outstanding Finance Company. Reviewed on: 5th April 2023

Good experience

Easy to set up - efficient service Reviewed on: 5th April 2023

Amazing loan provider

Rate setter have been fantastic and a complete breath of fresh air. I have taken out two personal loans with them and my wife has also taken one. They are so easy to deal with from set up and application to funds hitting your bank account. I would highly recommend as there rates even beat what my bank offered me and that’s after 26 years of banking with them. Reviewed on: 5th April 2023

So easy!

Easy to set up, manage the loan, no charges on early repayments and I can visit my profile and statements at anytime so that helps me understand my finances! Reviewed on: 5th April 2023

Good service

I took out a loan for car finance. Great online service, easy to apply and the decision was quick. Easy access online to see how much loan you have left to pay and how much you have paid so far. Had no issues with this company so far and would recommend friends and family to use this company. Reviewed on: 5th April 2023

Great!

Fantastic company very helpful and easy to use, really happy customer and will always be my first choice to use in the future! Reviewed on: 5th April 2023

Easy-easy application

Found Ratesetter through reviews on Google and applied for a personal loan. The application was simple and the decision was made very swiftly. All in all, a seemless process Reviewed on: 5th April 2023

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