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RateSetter: Loans reviews

4.92
Based on 14,025 reviews, last reviewed 1st Sep 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter lending reviews on Smart Money People help people like you thinking about what life is like as a RateSetter customer to find this out. What is customer service like? Is the online experience quick and simple? You can find this out by reading our RateSetter lending reviews. If you are a RateSetter customer, you can also write your review today!

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RateSetter Loans reviews (14025)

Thank you, RateSetter

5
One year and a half i borrowed money from RateSetter to help finance a home renovation project, and I was thoroughly impressed with the service I received. The application process was quick and easy, and I received a decision on my loan within minutes. The rates offered by RateSetter were highly competitive compared to other lenders I had considered, and the repayment terms were flexible enough to fit my budget. Throughout the loan period, I received regular updates and reminders from RateSetter, which made it easy to keep track of my repayments and avoid any late fees or penalties. The customer service I received from RateSetter was also exceptional - any queries or concerns I had were promptly addressed by the friendly and knowledgeable staff. Overall, I highly recommend RateSetter for anyone looking for a trustworthy and reliable lender for their borrowing needs. Reviewed on: 5th April 2023

Great loans

5
The whole experience of taking a loan was easy and informative. Good rates to borrow at, and all done fast. Reviewed on: 5th April 2023

Quick and easy

5
Ratesetter offer clear rates, quick decisions, and loans paid when you need them. Everything can be completed online without any hassle from a salesperson. Loans can be easily repaid early, or can be added to if required. Reviewed on: 5th April 2023

Helpful

5
An easy access and quick response Reviewed on: 5th April 2023

Excellent

5
Excellent swift professional service! Reviewed on: 5th April 2023

Best services

5
It was very smooth transaction and great services. Would definitely recommend it Reviewed on: 5th April 2023

Easy no hassle

5
Reasonable rates for my situation easy to use Reviewed on: 5th April 2023

Recommendation

5
Outstanding and excellent. Very friendly on the phone and always stand ready to help. Low interest. Thrive to satisfy the customers maturely, friendly and professional. Always there to solve problems. Reviewed on: 5th April 2023

Having good coverage on customer centricity.

4
Competitive online offer Good customer experience Short time taken to give the result App based finance management And good customer service Reviewed on: 5th April 2023

Loans

5
Fantastic rates and and a great company Reviewed on: 5th April 2023

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