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RBS: Select current account reviews

4.09
Based on 370 reviews, last reviewed 21st Apr 2026
150% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
61%
See only 4 star reviews
14%
See only 3 star reviews
11%
See only 2 star reviews
6%
See only 1 star reviews
8%

Latest highest rating:

4

RBS , thinking ahead. RBS have a wide range or products to suit many needs. They are reliable and remain one of the most present banks in Scotland. I really like their roun... Read more Reviewed on: 21st April 2026
Aaron's avatar
Aaron

Latest lowest rating:

1

Debanked After a minor infringement of their T&C which I was not aware of and they admitted was not my fault I was debanked Reviewed on: 16th April 2026
Bobbylanka's avatar
Bobbylanka

About this product

The RBS Select current account is a basic account for everyday banking.

Account holders can access RBS’ mobile banking app which has a range of money management features and built-in credit score checker. The Select account is compatible with Apple Pay and Google Pay and has the option for an arranged overdraft.

RBS Select account reviews help you find out what it’s really like to be a customer. If you’ve used RBS before, you can also leave a review and share your experience.

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RBS Select current account reviews (370)

They closed our closest branch :(

4
Always rated out experience in branch. It may have been miles away, but as we live in a rural area it was to be expected. They were always friendly and very efficient. Now they've closed the branch we're thinking of switching to an internet only bank despite a great 30 year relationship. If we can only deal with RBS online, we may as well switch and get a golden Hello! from the many offers out there. Reviewed on: 8th January 2020

Brilliant customer service

5
They have always been very helpful with any inquires I have had regarding my account or any changes that have needed to be made. I also like the addition of the coin counting machine in my local branch. Reviewed on: 8th January 2020

Keeping it current with app

5
Been an RBS customer for years and love the banking app to keep up to date with activities on my current account. Reviewed on: 3rd January 2020

The best bank

5
Dedicated to its customer and you can see a real change since the crisis Reviewed on: 2nd January 2020

Excellent mobile banking platform

4
I switched to RBS after many years with another bank. It was quick an easy. The main difference I've noticed is the efficiency of their mobile banking app and their security. Every time a try to make a purchase online there are a few security measures in place which I really appreciate. I lost my bank card a month a they replaced it really quickly. However the main benefit is that the transactions display on my mobile banking app is instantaneous, so I know exactly how much money is in my account (via the pending feature) at any given time. Shame that they are having to close branches all over the UK but that's the price you for digitisation. Overall, I'm really happy with RBS. Reviewed on: 26th December 2019

My Bank Account

4
This is the account I use and I find it works for me. Reviewed on: 19th December 2019

Amazing mobile app - Love it!

5
the mobile app for my RBS account is amazing. There are so many new features this year and the app is way better than my Barclays one Reviewed on: 4th December 2019

Not Good

2
I have been with RBS for 40 years but I am now moving my accounts. Their phone banking is terrible and this combined with branch closures means I no longer want to be a customer. My nearest branch of RBS is now 20 miles away and although there is a closer NatWest I vehemently dislike their business model. Reviewed on: 30th November 2019

Verfy Reliable Bank

4
I have been with RBS for such long time, and have no problem with them at all Reviewed on: 28th November 2019

Great and friendly company

5
The staff are always friendly and helpful, always willing to help a hand. They have a great selection of products and I have banked with them since I was a child. Reviewed on: 24th November 2019

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