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RBS: Select current account reviews

4.09
Based on 370 reviews, last reviewed 21st Apr 2026
150% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
61%
See only 4 star reviews
14%
See only 3 star reviews
11%
See only 2 star reviews
6%
See only 1 star reviews
8%

Latest highest rating:

4

RBS , thinking ahead. RBS have a wide range or products to suit many needs. They are reliable and remain one of the most present banks in Scotland. I really like their roun... Read more Reviewed on: 21st April 2026
Aaron's avatar
Aaron

Latest lowest rating:

1

Debanked After a minor infringement of their T&C which I was not aware of and they admitted was not my fault I was debanked Reviewed on: 16th April 2026
Bobbylanka's avatar
Bobbylanka

About this product

The RBS Select current account is a basic account for everyday banking.

Account holders can access RBS’ mobile banking app which has a range of money management features and built-in credit score checker. The Select account is compatible with Apple Pay and Google Pay and has the option for an arranged overdraft.

RBS Select account reviews help you find out what it’s really like to be a customer. If you’ve used RBS before, you can also leave a review and share your experience.

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RBS Select current account reviews (370)

Easy to use online banking

4
I can do almost everything online via their clear and easy to use website. Phone banking is always there as a back up if I have a question that I can not find an answer too. Speaking with someone who's first language is English is a huge bonus (that's not racist, its just good service). Reviewed on: 13th January 2019

Can't do enough to help

5
The local Forres Branch of RBS are my only contact with the bank. If the rest of RBS treat their customers as well as the Forres branch do, then this is without doubt the best bank I have every used. Reviewed on: 13th January 2019

Amazing Mobile App

5
I rave about the app each day to them - easy and quick to use Reviewed on: 13th January 2019

Excellent Local Bank - Now Closed :(

4
Staff very efficient and friendly at my local branch. Disgraceful that their head office has closed this very well used branch and now our village in Poynton has no banks at all. Reviewed on: 12th January 2019

Were great until...

5
RBS were always great. Friendly, knowledgeable staff, few queues and great service, But now they have closed the branch :( Reviewed on: 12th January 2019

RBS

5
Good customer service and I like the mobile app Reviewed on: 12th January 2019

Best Mobile App ever

5
I love how I can do so many things on the mobile app, I can make payments, apply for new products, know my pending transactions. I can also see all my accounts in one place, so I can see clearly everything that's going on with my banking. Reviewed on: 10th January 2019

Brilliant!

5
I enjoy using the app, it is easy to use, the get cash is an incredible facility and it is extremely user friendly for making payments. It is so quick to access and its recent updates have meant that it completely fulfils my needs! Reviewed on: 10th January 2019

Consistsnt

5
Always friendly service when I phone up. Handy you can message on Facebook any questions and get a very quick response. Reviewed on: 9th January 2019

Best mobile app for ease of use and customer satisfaction!

5
RBS' mobile app is amazing. The UI is extremely easy and clear to use. The app has everything you would look for to manage your account on a day-to-day basis and it makes banking so easy and convenient. My favourite feature is the pending transactions list as it keeps me right when I'm using my contactless card on my daily spends. Reviewed on: 9th January 2019

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