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RCI Bank: Freedom Savings Account reviews

Name: Freedom Savings Account
Rating: 4.84 (11989 reviews)

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4.84

Based on 11,989 reviews, last reviewed 17th Jun 2026

60% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

They seem to be honest and consistent. They seem to be honest and consistent. You know where you are. They remain competitive. The web site is secure and easy to use. I like them Reviewed on: 17th June 2026

Latest lowest rating:

1

I recently told RCI bank about an illness I have and... I recently told RCI bank about an illness I have and wanted to close my accounts. I was told my money would be in my nominated bank account by the clo... Read more Reviewed on: 12th March 2026

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About this product

The RCI Freedom Savings Account has unlimited access and a seven-day service.

The Freedom Savings Account is free to use and available to UK residents aged 18 or over. You need to pay in and out through an RCI Bank savings account or a linked UK current account.

RCI Freedom Savings Account reviews help you find out what it’s really like to be a customer. If you’ve used RCI before, you can also leave a review and share your experience.

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RCI Bank Freedom Savings Account reviews (11989)

Great helpful customer service.

Great customer service. Answered questions and very helpful. Reviewed on: 15th April 2026

RCI website easy to navigate. Clear graphics.

Easy website to navigate. Clear information about each account with summary of main points. Reviewed on: 15th April 2026

Always been good for me

I've had the Freedom Savings account for a number of years & always found RCI easy to deal with & get a fair interest rate. Reviewed on: 15th April 2026

Consistently good interest rates

Consistently good interest rates that change rapidly in line with the base rate. Reviewed on: 15th April 2026

Excellent service

All works well and interest rate competitive Reviewed on: 15th April 2026

Super service.

Safe,efficient and never any holdups transferring or putting money into the account electronically.Really happy customers. Reviewed on: 15th April 2026

Never an issue with RCI.

Never an issue with RCI. This makes a healthy change when working with a financial organisation. Reviewed on: 15th April 2026

consistently good rates of interest and easy to use...

consistently good rates of interest and easy to use for online savings Reviewed on: 15th April 2026

Easy and safe!

It is always easy - and safe - to check my account Reviewed on: 15th April 2026

Ai Review summary based on actual reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, patience, and professional attitude, making interactions pleasant and productive. Many people highlight the excellent customer service, appreciating the personalized approach and the ability to speak with a real person rather than a chatbot. The service provided is often described as efficient and straightforward, with consumers noting the ease of setting up accounts and the clear communication. The website is also frequently mentioned as user-friendly and easy to navigate. Reviewed on: 15th April 2026

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