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RCI Bank: Freedom Savings Account reviews

Name: Freedom Savings Account
Rating: 4.84 (11989 reviews)

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4.84

Based on 11,989 reviews, last reviewed 17th Jun 2026

60% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

They seem to be honest and consistent. They seem to be honest and consistent. You know where you are. They remain competitive. The web site is secure and easy to use. I like them Reviewed on: 17th June 2026

Latest lowest rating:

1

I recently told RCI bank about an illness I have and... I recently told RCI bank about an illness I have and wanted to close my accounts. I was told my money would be in my nominated bank account by the clo... Read more Reviewed on: 12th March 2026

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About this product

The RCI Freedom Savings Account has unlimited access and a seven-day service.

The Freedom Savings Account is free to use and available to UK residents aged 18 or over. You need to pay in and out through an RCI Bank savings account or a linked UK current account.

RCI Freedom Savings Account reviews help you find out what it’s really like to be a customer. If you’ve used RCI before, you can also leave a review and share your experience.

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Awards

Best savings provider 2026

Awarded to the savings account provider rated highest in UK customer reviews.

RCI Bank Freedom Savings Account reviews (11989)

great customer service

I've been a member of RCI Bank for many years and the customer service is as good now as it was when I first took out an account with them Reviewed on: 2nd February 2026

Very pleased!

I’ve been very pleased with my experience with RCI Bank. From the start, everything has been clear, straightforward, and easy to manage. The online account is simple to use, and communication has always been transparent and timely. On the occasions I’ve needed support, customer service has been excellent - friendly, professional, and efficient, with issues handled quickly and clearly. It’s reassuring to deal with a bank that values good service and makes things easy for customers. Overall, RCI Bank has delivered exactly what I expect from a savings provider: reliability, clarity, and strong customer support. I’m very happy with the service and would confidently recommend them to others. Reviewed on: 2nd February 2026

Great service and competitive rates

They are a very easy bank to deal with and constantly keep me informed of changes in rates etc.. Their interest rates are always very competitive Reviewed on: 2nd February 2026

Provide good rates compared to market.

Provide good rates compared to market. Reviewed on: 2nd February 2026

Excellent service

Online banking very easy to use. Customer service has always been outstanding Reviewed on: 2nd February 2026

Very attentive customer service, clear lines of comm...

Very attentive customer service, clear lines of communications about changes to my account and interest rate changes. Reviewed on: 2nd February 2026

Clear guidance.

Always clear guidance when interacting with the website. The range of products meets all my needs. Thank you. Reviewed on: 2nd February 2026

Simple easy access

Straightforward web site.simple and easy to use. Reviewed on: 2nd February 2026

Good instructions

Easy to read and understand for all age groups Reviewed on: 2nd February 2026

Great savings, easy access to account, fast withdraw...

Great savings, easy access to account, fast withdrawal, one of the best interest rates Reviewed on: 2nd February 2026

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