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RCI Bank: Freedom Savings Account reviews

4.87
Based on 5,786 reviews, last reviewed 25th Mar 2025
328700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I use the banking app online and I find it very easy... I use the banking app online and I find it very easy to use and can easily move my money when needed. I feel the security is good too. Reviewed on: 25th March 2025
Kate B's avatar
Kate B

Latest lowest rating:

2

Not responding well to customer issue Did not fix an issue I had when trying to withdraw funds for several weeks Reviewed on: 23rd March 2025
Alan W's avatar
Alan W

About this product

RCI Bank savings reviews can help you to find out more about life at RCI Bank. How easy is it to contact RCI Bank? And how friendly are they? Our RCI Bank savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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RCI Bank Freedom Savings Account reviews (5786)

Not On The High Street

5
A happy customer for 6 years, I have always found this bank easy to deal with. Their Customer Service is friendly, efficient knowledgeable and to the point. The website is easy to navigate. and the App is great. I have no hesitation in recommending RCI Reviewed on: 17th January 2022

Excellent bank account

5
I have had this account for a number of years and have been very pleased and satisfied with it. The website and app are good and the service is impressive. Reviewed on: 17th January 2022

It's ok

3
Nothing to tell, be more competitive with your internet rate Reviewed on: 17th January 2022

Easy interface with a competitive rates

5
It works without problems and you can split your monies in separate accounts for simple control of your savings. Reviewed on: 17th January 2022

Satisfied Customer

5
Good customer service and competitive rates. Reviewed on: 17th January 2022

Excellent

5
Transfers are always dealt with promptly and their interest rate has remained near the top of the ratings. Reviewed on: 17th January 2022

Okay account if you do not have anywhere else to put your money

3
Generally there is little Customer Service offered by the banks today, the standard has declined, branches have closed or we are just offered internet. When we have a problems or our account is not treated fairly, the banks RCI included do little to resolve our complaint, often leaving us with the Financial Services Ombudsman. Interest rates are all time lows, no incentives to leave money with RCI or any other bank, and if they do not like your reaction then they close the account. My wife made a mistake with her internet banking log-in about TWO YEARS AGO, she was locked out and until this day she has no access to our meney on deposit with RCI.. Reviewed on: 17th January 2022

An Excellent and simple banking partner.

5
Very simple to use app and great banking partner. Fair interest rates. Reviewed on: 17th January 2022

Best saving account I ever had

5
Very friendly and easy accessible customer service, they also provide the highest saving rate on the street. Have been with RCI for last 5 years and super happy about it Reviewed on: 17th January 2022

Competitive bank

5
Excellent service competitive returns. Reviewed on: 17th January 2022

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