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RCI Bank: Freedom Savings Account reviews

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4.88
Based on 8,587 reviews, last reviewed 30th Jan 2026
62100% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
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10%
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1%
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0%
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1%

Latest highest rating:

5

Easy to use/ no problems so far Haven’t had any problems. Interest rates are OK. Reviewed on: 30th January 2026
DMP's avatar
DMP

Latest lowest rating:

1

Little to say as all runs smoothly, no dramas! Little to say as all runs smoothly, no dramas! Interest rates are competitive, systems easy to use. I presume customer service is good but I've hardly... Read more Reviewed on: 29th January 2026
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Tony Burt
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RCI Bank savings reviews can help you to find out more about life at RCI Bank. How easy is it to contact RCI Bank? And how friendly are they? Our RCI Bank savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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RCI Bank Freedom Savings Account reviews (8587)

Tries to make headlines.

2
Although they made a 0.10% increase before the BOE 0.25% rise, THEIR SILENCE HAS BEEN DEAFENING SINCE. The Coventry Building Society has announced a full 0.25% increase on its online saver account from 01 december 2017. Let's hear something from you RCI, even if you tell your own advisers that the rate is under review!!!!!! Reviewed on: 28th November 2017
John Hardy's avatar
John Hardy

Does what it says on the tin

5
On my way to being 80 years old and two years ago had no problem setting it up on the Internet and have never had a problem logging in. Have contacted them twice by phone and not only were they helpful, but also they were clearly from up Newcastle way and could understand my Midlands accent. Yes the rate has often gone down, but they quickly inform you if rates are moving upward. Reviewed on: 18th November 2017
Dave Morrell's avatar
Dave Morrell

Very fair

5
I have just been advised of another interest adjustment, and again it is another UPLIFT. Very fair company to deal with Reviewed on: 6th October 2017
Charles Burfoot's avatar
Charles Burfoot

Doddle for current 1.25%

5
Extremely clear and easy way to earn current best interest rate operated with linked account. Reviewed on: 24th September 2017
Loadsofmoney's avatar
Loadsofmoney

Does what is says on the tin! Simple savings

5
I don't have much to save so every little helps in terms of rates, ok so not going to set the world on fire but there are no bonus or teaser rates and everything is set up online - very simple and no complicated jargon! I am not very good with remembering my password so I have called to get help with this and not only was it quick to get through but the customer service is very genuine, never rushed and they speak to you like a human also based in the UK which is nice. Read the information when you set up your account and you can't go wrong! I have recommended to many as it simple savings- exactly what is says on the tin. Reviewed on: 28th July 2017
Julie's avatar
Julie

Fantastic Bank

5
I don't know the issues others have experienced. ID, Password, memorable data and you're in. Never had a problem, account set up was easy, called to ask a few questions and customer service was in UK (rare these days) They seem to change their rate for everyone, just increased mine to match offering to new customers (even rarer these days) Keep up the good work RCI Reviewed on: 28th July 2017
John's avatar
John

Very hard to access online

1
We have to change passwords every time we access as the system cannot recognise the last password we used; very time consuming. Interest rates are low so why bother with a bank who's IT is so inefficient? Reviewed on: 10th June 2017
Anonymous's avatar
Anonymous

Very hard to access online

1
We have to change passwords every time we access as the system cannot recognise the last password we used; very time consuming. Interest rates are low so why bother with a bank who's IT is so inefficient? Reviewed on: 10th June 2017
Anonymous's avatar
Anonymous

Highly inefficient

1
They took 30 days to open my account, then sent me an email that I must transfer money to the account within 30 days after applying to open it (i.e. on the very day the email was sent), but they never sent me my online login details. 10 days later I received a letter with the same content as that email. I immediately called them, asking when I will receive my login details. They said they closed my account because I didn't use it and they will not re-open it but I shall apply again for a new account. NO THANK YOU. Don't waste your time with this bank! Reviewed on: 20th May 2017
C Mueller's avatar
C Mueller

Saving made Simple!

4
It was easy to set up a savings account with RCI and their online support is very good. Despite the recent changes in saver rates, they still offer a very competitive product and for this reason, I have been saving with them for almost 2 years. It is easy to access and transfer my savings and I would have no hesitation in recommending them to others. Reviewed on: 7th May 2017
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Jane Hanson

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