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RCI Bank: Freedom Savings Account reviews

Name: Freedom Savings Account
Rating: 4.84 (11989 reviews)

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4.84

Based on 11,989 reviews, last reviewed 17th Jun 2026

60% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

They seem to be honest and consistent. They seem to be honest and consistent. You know where you are. They remain competitive. The web site is secure and easy to use. I like them Reviewed on: 17th June 2026

Latest lowest rating:

1

I recently told RCI bank about an illness I have and... I recently told RCI bank about an illness I have and wanted to close my accounts. I was told my money would be in my nominated bank account by the clo... Read more Reviewed on: 12th March 2026

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About this product

The RCI Freedom Savings Account has unlimited access and a seven-day service.

The Freedom Savings Account is free to use and available to UK residents aged 18 or over. You need to pay in and out through an RCI Bank savings account or a linked UK current account.

RCI Freedom Savings Account reviews help you find out what it’s really like to be a customer. If you’ve used RCI before, you can also leave a review and share your experience.

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Awards

Best savings provider 2026

Awarded to the savings account provider rated highest in UK customer reviews.

RCI Bank Freedom Savings Account reviews (11989)

RCI Wonder.

As an online customer, I find it very easy to access my secure account. I am always kept advised (by email) of any updates and/or alterenative accounts which might be for my benefit. More importantly, I feel my account is in safe hands. Reviewed on: 11th March 2025

Best Bank I've ever dealt with

Great bank with good interest rates and easy to use system Reviewed on: 11th March 2025

Most helpful on the telephone.

Most helpful on the telephone. Being able to speak relatively quickly to someone helpful and capable of action. This I rate the highest priority when choosing any service. Hence I have remained with RCI for many years Reviewed on: 11th March 2025

A clear and user friendly site

I always use the online service and find it clear and easy to understand. Reviewed on: 11th March 2025

My husband had a savings account which was going to...

My husband had a savings account which was going to mature a few months after his death. I was very stressed and didn’t know what to do. I spoke to someone at RCI who was extremely patient and talked me through the whole process. At a time when I was grieving and vulnerable he made me feel reassured and also put my mind at rest. Reviewed on: 11th March 2025

Great customer service

Easy to use, great reliable customer service, always. No problem or issue to small. Reviewed on: 11th March 2025

Excellent service

Good communication, excellent, easy to use app and competitive interest rates Reviewed on: 11th March 2025

All OK but your rates are not currently that impress...

All OK but your rates are not currently that impressive. Reviewed on: 11th March 2025

Efficient hassle free service that is easy to use on...

Efficient hassle free service that is easy to use online and is secure and easy to arrange payments in and out with fast confirmation by text. Interest rates are consistently above average. On the rare occasions I have had to contact customer service they have responded promptly Reviewed on: 11th March 2025

Easy to use

I have used this account for a number of years. It is easy to access and has good interest rates. I am kept up to date with any changes. Reviewed on: 11th March 2025

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