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Saffron Building Society: Mortgages reviews

4.29
Based on 477 reviews, last reviewed 27th Jan 2025
20% increase in 5 star reviews
in the past 90 days
20% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
66%
See only 4 star reviews
14%
See only 3 star reviews
7%
See only 2 star reviews
5%
See only 1 star reviews
8%

Latest highest rating:

5

Excepcionoal customer service and quick in responding. Excepcionoal customer service and quick in responding. Reviewed on: 27th January 2025
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Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025
Joanna M's avatar
Joanna M

About this product

Buying a new home is an exciting time for anyone, but finding the right mortgage product can be difficult. We collect Saffron Building Society mortgage reviews to help you make an informed decision when finding the right lender for you.

Saffron Building Society is a mutual organisation offering a wide range of mortgage products. Before taking out a mortgage product make sure that you’re confident with the terms, conditions and interest rates. Always consult the lender or an independent advisor if you need help understanding your options.

Are you interested in Saffron Building Society mortgages? Find out what mortgage products borrowers have taken out and if they have been satisfied with their choice. Learn more about the application process and customer service. Find out if borrowers would recommend the Society. All of this and more can be found in our Saffron Building Society mortgage reviews.

Did Saffron Building Society help you buy your dream home? Tell us about your experience with the lender. Was the application process easy to understand? Was the team at Saffron Building Society friendly and helpful? Has the lender kept you up to date with any important mortgage news or changes? Would you recommend the lender and mortgage product to family and friends? Whether good or bad, write an honest Saffron Building Society mortgage review today. Together, we can help people like you make better financial decisions.

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Saffron Building Society Mortgages reviews (477)

Mortgages review

1
Everything - you asked me this before and asked if you could contact - no one did. It clearly shows you do not care to improve so why waste my time. Asking for statements is impossible, the staff attitude is condescending and indifferent. Reviewed on: 28th February 2023

Mortgages review

5
In the past I had not had a good feeling about Saffron at all. I felt there was a significant lack of constructive assistance. Lisa Holden has completely changed my view of your business. Reviewed on: 27th February 2023

Mortgages review

5
We are very happy that in this situation our mortgage has been reduced Reviewed on: 16th February 2023

Mortgages review

3
The product range is weak for >60 deposit and the change of product from my previous illustration to now change fees for early exit annoyed me given how I’ve been with the BS for years now. Reviewed on: 14th February 2023

Mortgages review

4
only comment - I didn't feel it was clear on the paperwork that the offer was time sensitive ie had to be accepted in x weeks. I only saw information to make the switch x weeks before the end of our current product for it to be active. Reviewed on: 14th February 2023

Mortgages review

5
Easy to get to the right department and clear explanations of the proccess Reviewed on: 13th February 2023

Mortgages review

5
The attitude of the people I dealt with Reviewed on: 7th February 2023

Mortgages review

3
I find it ridiculous that it is 2023 and I cannot check my mortgage statements online. Having to use email or phone is slow and inefficient. Furthermore Saffron extorts £12 for each statement provided, which is petty and inflexible Reviewed on: 6th February 2023

Mortgages review

1
Everything was poor to be honest i couldn't begin to list everything the whole experience from start to finish was painful to say the least Reviewed on: 6th February 2023

Mortgages review

5
Concise and answered all questions clearly Reviewed on: 6th February 2023

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