Write a review

Go to business site

Saffron Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.66 (979 reviews)

View other Saffron Building Society products

4.66

Based on 978 reviews, last reviewed 19th Mar 2026

29% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

81%

Latest highest rating:

4

We have built a house on land which cost 600k. We have built a house on land which cost 600k. We wanted a mortgage of 150k on a plot with a house valued at 2m plus. Saffron wanted to charge for sur... Read more Reviewed on: 19th March 2026

Verified source

Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025

Visit provider site Read all reviews Write a review

About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Mortgages now

Help others make smarter decisions by sharing your own experience.

Write a review

Saffron Building Society Mortgages reviews (979)

Very friendly lady easy to talk to

Very friendly lady easy to talk to Reviewed on: 28th May 2025

Amazing service - Thank you

Amazing customer service, The person was polite and carried out my request with ease. Very pleasant experience, very unusual these days in general customer service especially with banks, but today gave me hope there’s still fantastic customer service out there. The employee I spoke with is an asset if they treat every customer as I was treated today. Many Thanks. Reviewed on: 28th May 2025

Needed to switch mortgage we where reminded by post...

Needed to switch mortgage we where reminded by post and when I called to change the service Kim was very helpful and was an easy service Reviewed on: 28th May 2025

Great service, all information was provided

Great service, all information was provided Reviewed on: 27th May 2025

Questions on porting mortgage

I had some questions around porting my mortgage and Kim Willett was extremely helpful and knowledgeable on the different options and practical considerations. I was very impressed with the service. Reviewed on: 27th May 2025

Lisa, the mortgage officer was very helpful and polite.

Lisa, the mortgage officer was very helpful and polite. She explained the process very clearly to me. Reviewed on: 27th May 2025

I’m staying with Saffron again!

Excellent retention service and great value! Reviewed on: 23rd May 2025

It was informative and prevented me from remortgagin...

It was informative and prevented me from remortgaging elsewhere Reviewed on: 22nd May 2025

Excellent customer service. Thank you Lisa!

Lisa, the customer service agent was most helpful. She provided sound and clear advice which helped me with my decision making. Unlike many lending institutions today it is a pleasure to discuss issues with an informed and helpful human being! Reviewed on: 22nd May 2025

I spoke to a very helpful member of staff

I spoke to a very helpful member of staff Reviewed on: 22nd May 2025

Do you have a different Saffron Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Mortgages
from Aldermore 3.16 from 7 reviews
Mortgages
from Molo Finance 4.86 from 41 reviews
Equity release
from Royal London Equity Release 5.00 from 1 reviews

Want to see more from Saffron Building Society?

Savings
from Saffron Building Society 4.76 from 6329 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub