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Saffron Building Society: Mortgages reviews

4.66
Based on 978 reviews, last reviewed 19th Mar 2026
29% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
81%
See only 4 star reviews
9%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
4%

Latest highest rating:

4

We have built a house on land which cost 600k. We have built a house on land which cost 600k. We wanted a mortgage of 150k on a plot with a house valued at 2m plus. Saffron wanted to charge for sur... Read more Reviewed on: 19th March 2026
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Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025
Joanna M's avatar
Joanna M

About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Mortgages reviews (979)

Kim Willet who walked me through and explained the p...

5
Kim Willet who walked me through and explained the products I was interested in did so with wonderful personality, patience and clarity. Saffron has always been a great experience over the years I have been with them! Reviewed on: 21st May 2025

prompt response and clear advice throughout

5
prompt response and clear advice throughout Reviewed on: 21st May 2025

Great service.

4
Great service. Would highly recommend. Reviewed on: 21st May 2025

Information

5
Friendly help regarding product information. Reviewed on: 21st May 2025

Super helpful and informative.

5
Super helpful and informative. Really friendly and personable. Reviewed on: 19th May 2025

Good Friendly mortgage company

5
I Have been with Saffron b.s. over 10 years and i found very helpfull especially when i asked them to extend my loan term. Reviewed on: 19th May 2025

Staff are always very helpful and get queries resolv...

5
Staff are always very helpful and get queries resolved there and then. Reviewed on: 19th May 2025

Very helpful advice on issue around fixing rates

5
Very helpful advice on issue around fixing rates Reviewed on: 19th May 2025

Understanding listening and helpful staff

5
I think I spoke to a lady today called Cloe about my mortgage. She was so helpful and understanding. She just made me feel so much better. Although I had to digest some of the information and called back later she was just as helpful. She explained so much in such a simple way. I have always found the staff very accommodating. Reviewed on: 16th May 2025

Kim was very helpful when discussing new products

5
Kim was very helpful when discussing new products Reviewed on: 16th May 2025

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