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Saffron Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.66 (978 reviews)

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4.66

Based on 978 reviews, last reviewed 19th Mar 2026

29% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

81%

Latest highest rating:

4

We have built a house on land which cost 600k. We have built a house on land which cost 600k. We wanted a mortgage of 150k on a plot with a house valued at 2m plus. Saffron wanted to charge for sur... Read more Reviewed on: 19th March 2026

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Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025

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About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Mortgages reviews (978)

Review phone

Very clear and polite made it a refreshing experience. Reviewed on: 19th April 2025

Lisa and all the staff are very helpful - excellent...

Lisa and all the staff are very helpful - excellent customer service. Reviewed on: 17th April 2025

Anne was lovely.

Anne was lovely. Great support in my questions. Reviewed on: 17th April 2025

I spoke with Kim who was knowledgeable, friendly and...

I spoke with Kim who was knowledgeable, friendly and helpful. Reviewed on: 16th April 2025

Was a pleasure and very helpful, help me to understa...

Was a pleasure and very helpful, help me to understand all my options Reviewed on: 16th April 2025

Friendly and efficient service

Our recent experience with Lisa Holden has been faultless. She was friendly, professional and very efficient which made the switching of our mortgage to a new product easy. Reviewed on: 16th April 2025

I didn’t have to wait long for someone to answer the...

I didn’t have to wait long for someone to answer the call and my request was dealt with quickly and professionally. Reviewed on: 16th April 2025

polite ,helpful and efficient service

polite ,helpful and efficient service Reviewed on: 16th April 2025

First contact and I’m impressed.

Anne was able to answer all of my questions and gave clear responses. Reviewed on: 16th April 2025

End of mortgage options

The lady I spoke to today was very friendly and knowledgeable but I was a little disappointed that Saffron were not able to offer me some better deals when my current ends at the end of July. I am on a variable rate but these seem not to be available to me now. Reviewed on: 16th April 2025

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