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Saffron Building Society: Mortgages reviews

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4.30
Based on 457 reviews, last reviewed 27th Dec 2024
4% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
66%
See only 4 star reviews
14%
See only 3 star reviews
7%
See only 2 star reviews
5%
See only 1 star reviews
8%

Latest highest rating:

5

Changing Mortgage to an Alternative Product The entire process was straightforward, the team explained how changing the rate would work. Just all round nice experience. Reviewed on: 27th December 2024
Maubeen G's avatar
Maubeen G

Latest lowest rating:

1

Hard work, changing criteria and ZERO flexibility Hard work (which isn't an issue), however the changing of criteria is hard to stomach. Also the speed they do things is mind blowing, rather than aski... Read more Reviewed on: 18th December 2024
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Andrew
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About this product

Buying a new home is an exciting time for anyone, but finding the right mortgage product can be difficult. We collect Saffron Building Society mortgage reviews to help you make an informed decision when finding the right lender for you.

Saffron Building Society is a mutual organisation offering a wide range of mortgage products. Before taking out a mortgage product make sure that you’re confident with the terms, conditions and interest rates. Always consult the lender or an independent advisor if you need help understanding your options.

Are you interested in Saffron Building Society mortgages? Find out what mortgage products borrowers have taken out and if they have been satisfied with their choice. Learn more about the application process and customer service. Find out if borrowers would recommend the Society. All of this and more can be found in our Saffron Building Society mortgage reviews.

Did Saffron Building Society help you buy your dream home? Tell us about your experience with the lender. Was the application process easy to understand? Was the team at Saffron Building Society friendly and helpful? Has the lender kept you up to date with any important mortgage news or changes? Would you recommend the lender and mortgage product to family and friends? Whether good or bad, write an honest Saffron Building Society mortgage review today. Together, we can help people like you make better financial decisions.

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Saffron Building Society Mortgages reviews (457)

Mortgages review

5
Everything was explained clearly Reviewed on: 15th March 2022
Saffron Member's avatar
Saffron Member

Mortgages review

4
It would be useful if your overpayment bank details were on the online ‘confirmed as correct’ list to give customers comfort that payments have gone to the right account. At the moment my bank couldn’t confirm account matched Payee. Reviewed on: 28th February 2022
Saffron Member's avatar
Saffron Member

Mortgages review

5
Process well explained and worked as expected Reviewed on: 25th February 2022
Saffron Member's avatar
Saffron Member

Mortgages review

5
A good experience over the years (decades) we've had our what became two mortgages, now both paid off. Tom Thomas was very helpful 10yrs ago when setting up our second mortgage, Joanne helpful in redeeming this final one of the two. Reviewed on: 19th February 2022
Saffron Member's avatar
Saffron Member

Mortgages review

5
The person that answered the call was vey personable, no jargon used so very easy to understand. Reviewed on: 16th February 2022
Saffron Member's avatar
Saffron Member

Mortgages review

5
Helpful and easy to deal with on phone and by letter. Reviewed on: 10th February 2022
Saffron Member's avatar
Saffron Member

Mortgages review

4
It was great that I had one single point of contact to deal with in Rosanna. A suggestion for improvement would be becoming more digital focussed through using online forms and digital signatures to speed up the process. Reviewed on: 8th February 2022
Saffron Member's avatar
Saffron Member

Mortgages review

5
I have been with the society for many years. What I do not understand is why there are not incentive products for long standing customers. In the past I have been told bigger societies have better offers. We all know they do. Reviewed on: 4th February 2022
Saffron Member's avatar
Saffron Member

Mortgages review

2
Ben has been excellent throughout. With regard my other ongoing matters I feel that the underwriters have sided with my ex who has NEVER EVER paid the mortgage against me who has paid every instalment from day 1 - Apart from the Covid break Reviewed on: 31st January 2022
Saffron Member's avatar
Saffron Member

Mortgages review

4
I was promised some forms would be posted to me. They never arrived. You called me to ask why they had not been returned just before I was going to contact you again for them. Reviewed on: 26th January 2022
Saffron Member's avatar
Saffron Member

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