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Saffron Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.68 (1031 reviews)

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4.68

Based on 1,031 reviews, last reviewed 11th May 2026

14% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

82%

Latest highest rating:

4

Kim was a pleasure to deal Kim was a pleasure to deal with although initially I was a tad confused : maybe I did not express what I was stating clearly enough? But we got there ... Read more Reviewed on: 11th May 2026

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Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025

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About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Mortgages reviews (1031)

Excellent customer service. Thank you Lisa!

Lisa, the customer service agent was most helpful. She provided sound and clear advice which helped me with my decision making. Unlike many lending institutions today it is a pleasure to discuss issues with an informed and helpful human being! Reviewed on: 22nd May 2025

I spoke to a very helpful member of staff

I spoke to a very helpful member of staff Reviewed on: 22nd May 2025

Kim Willet who walked me through and explained the p...

Kim Willet who walked me through and explained the products I was interested in did so with wonderful personality, patience and clarity. Saffron has always been a great experience over the years I have been with them! Reviewed on: 21st May 2025

prompt response and clear advice throughout

prompt response and clear advice throughout Reviewed on: 21st May 2025

Great service.

Great service. Would highly recommend. Reviewed on: 21st May 2025

Information

Friendly help regarding product information. Reviewed on: 21st May 2025

Super helpful and informative.

Super helpful and informative. Really friendly and personable. Reviewed on: 19th May 2025

Good Friendly mortgage company

I Have been with Saffron b.s. over 10 years and i found very helpfull especially when i asked them to extend my loan term. Reviewed on: 19th May 2025

Staff are always very helpful and get queries resolv...

Staff are always very helpful and get queries resolved there and then. Reviewed on: 19th May 2025

Very helpful advice on issue around fixing rates

Very helpful advice on issue around fixing rates Reviewed on: 19th May 2025

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