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Saffron Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.66 (978 reviews)

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4.66

Based on 978 reviews, last reviewed 19th Mar 2026

29% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

81%

Latest highest rating:

4

We have built a house on land which cost 600k. We have built a house on land which cost 600k. We wanted a mortgage of 150k on a plot with a house valued at 2m plus. Saffron wanted to charge for sur... Read more Reviewed on: 19th March 2026

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Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025

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About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Mortgages reviews (978)

The service i received was excellent.

The service i received was excellent. Reviewed on: 15th April 2025

Great customer experience from Lisa

Great customer experience from Lisa who was very helpful Reviewed on: 14th April 2025

Very helpful, clear and skilled in answering my ques...

Very helpful, clear and skilled in answering my questions. Very warm. Reviewed on: 10th April 2025

Great staff.

My dealings with the staff have always been excellent Reviewed on: 10th April 2025

Staff were helpful and informative

Staff were helpful and informative Reviewed on: 10th April 2025

Excellent customer service from Lisa.

Excellent customer service from Lisa. She was helpful with all of her answers Reviewed on: 9th April 2025

Professional and informative.

Professional and informative. Consultant contacted me as soon as I requested to be contacted and was able to provide me with all the information necessary for me to make decisisons Reviewed on: 9th April 2025

The lady was very polite and helpful and answered al...

The lady was very polite and helpful and answered all my questions. Reviewed on: 9th April 2025

Pleasant friendly staff.

Pleasant friendly staff. Thank you Reviewed on: 9th April 2025

Polite and efficient service

The Mortgage Advisor I spoke to was very polite, friendly and informative. There was a particularly complicated query regarding repayment amounts and interest rates that she took the time to investigate with her colleagues. Reviewed on: 9th April 2025

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