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Saffron Building Society: Mortgages reviews

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4.66
Based on 978 reviews, last reviewed 19th Mar 2026
29% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
81%
See only 4 star reviews
9%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
4%

Latest highest rating:

4

We have built a house on land which cost 600k. We have built a house on land which cost 600k. We wanted a mortgage of 150k on a plot with a house valued at 2m plus. Saffron wanted to charge for sur... Read more Reviewed on: 19th March 2026
Verified source

Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025
Joanna M's avatar
Joanna M
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About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Mortgages reviews (978)

Lisa was very helpful and friendly

5
Lisa was very helpful and friendly Reviewed on: 30th April 2025

Helpful staff.

5
Rosanna was extremely helpful, informative, patient and friendly. She was able to answer all my queries. Reviewed on: 29th April 2025

Excellent service by both both Lisa’s Lisa Howard an...

5
Excellent service by both both Lisa’s Lisa Howard and Lisa Holden. They helped me so much arching my mortgage product. Nothing was too much trouble for them Reviewed on: 29th April 2025

Lisa Holden was excellent throughout the call, very...

5
Lisa Holden was excellent throughout the call, very personable, knowledgeable and a pleasure to deal with. Reviewed on: 28th April 2025

Great Service

5
Good customer service, informing customers about their fixed rates ending in good time so we can make a decision in good time Reviewed on: 25th April 2025

brilliant everything all good

5
everything all good., dealt with very professional Reviewed on: 24th April 2025

Excellent customer service, very engaging and profes...

5
Excellent customer service, very engaging and professional. Understood what I wanted and efficiently handled. Reviewed on: 24th April 2025

Excellent service

5
A good one. Had a session where proper guidance on mortgage rates was given. Reviewed on: 23rd April 2025

Lisa Howard was very helpful and friendly on the call.

5
Lisa Howard was very helpful and friendly on the call. Lisa went above and beyond helping answering all the questions I had and also was really engaging. Reviewed on: 23rd April 2025

Efficient.

5
Efficient. And straight to the point. Very helpful Reviewed on: 22nd April 2025

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