Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Saffron Building Society: Mortgages reviews

View other Saffron Building Society products
4.75
Based on 1,086 reviews, last reviewed 13th Jul 2026
9% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

So helpful, talk to you like a person. So helpful, talk to you like a person. Reviewed on: 13th July 2026
Verified source

Latest lowest rating:

2

Call to port and top up my mortgage Hi, I initially rang in on Mon and was informed that someone will call me back later. I had to call back on Tues, wed and thurs for someone to call ba... Read more Reviewed on: 10th July 2026
Verified source
Visit provider site Read all reviews Write a review

About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Mortgages now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Saffron Building Society Mortgages reviews (1086)

Mortgages review

2
I got through at last. Was not able to address my issue re statements but promised to forward it on . Reviewed on: 20th March 2023
Saffron Member's avatar
Saffron Member

Mortgages review

5
From the service received, nothing to improve Reviewed on: 20th March 2023
Saffron Member's avatar
Saffron Member

Mortgages review

1
It is a great mortgage but the mortgage application process is very poorly communicated to new customers. Examples are the forms are not sent out that you require; you say on one form one thing that is not consistent with another form..... Reviewed on: 16th March 2023
Saffron Member's avatar
Saffron Member

Mortgages review

3
I mailed my acceptance on 27th Feb. I received a call from you to ask if I had responded as nothing had been received. I called you on 14th March and still not received. This is taking far too long and should all have been done online. Reviewed on: 15th March 2023
Saffron Member's avatar
Saffron Member

Mortgages review

5
I was very pleased with the automated payment system and the ease of making a payment. Thank you. Reviewed on: 14th March 2023
Saffron Member's avatar
Saffron Member

Mortgages review

5
All my questions were dealt with promptly and competently - leaving no need for any improvements! Reviewed on: 10th March 2023
Saffron Member's avatar
Saffron Member

Mortgages review

5
You need to have app for mortgages! Reviewed on: 7th March 2023
Saffron Member's avatar
Saffron Member

Mortgages review

1
EXTREMELY slow service from decision in principle mid-July until completion 1st February. This influenced my decision to choose a different lender for my other BTL mortgage. Reviewed on: 1st March 2023
Saffron Member's avatar
Saffron Member

Mortgages review

5
You get through to human beings who are helpful and customer focus Reviewed on: 28th February 2023
Saffron Member's avatar
Saffron Member

Mortgages review

1
Everything - you asked me this before and asked if you could contact - no one did. It clearly shows you do not care to improve so why waste my time. Asking for statements is impossible, the staff attitude is condescending and indifferent. Reviewed on: 28th February 2023
Saffron Member's avatar
Saffron Member

Do you have a different Saffron Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Saffron Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill