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Saffron Building Society: Mortgages reviews

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4.66
Based on 971 reviews, last reviewed 16th Mar 2026
17% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
81%
See only 4 star reviews
9%
See only 3 star reviews
4%
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2%
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4%

Latest highest rating:

5

My options were clearly explained to me. My options were clearly explained to me. When I first called the retention dept. Was busy but they phoned me back as promised. Reviewed on: 16th March 2026
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Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025
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Joanna M
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About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Mortgages reviews (971)

Mortgages review

5
Good service that was free as we were an existing savings member Reviewed on: 11th January 2022
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Saffron Member

Mortgages review

5
Perfect service, one very happy and grateful customer! Reviewed on: 10th January 2022
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Saffron Member

Mortgages review

5
Very good at talking to you in a friendly down to earth manner Reviewed on: 30th December 2021
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Saffron Member

Mortgages review

5
Once I’d listened properly to the payment details it was quite easy. Reviewed on: 25th December 2021
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Saffron Member

Mortgages review

5
Easy to make contact with a swift answer to my query. Reviewed on: 20th December 2021
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Saffron Member

Mortgages review

5
I have been with Saffron for a while now - always extremely professional and go the extra mile to accommodate you where possible. I would not hesitate to recommend them. Reviewed on: 20th December 2021
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Saffron Member

Mortgages review

5
My issue was minor so easily solved. Ideally your annual statement you send out for buy to let mortgages would be for the financial year. It would be a lot easier. Reviewed on: 14th December 2021
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Saffron Member

Mortgages review

2
efforts need to be made to update systems as this seems to be the cause of my issues Reviewed on: 14th December 2021
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Saffron Member

Mortgages review

5
There was a system error which delayed our mortgage offer which has been frustrating but i do understand these things happen. Other than that, everything has been great. the time scale was quicker than advised too which is great. Reviewed on: 8th December 2021
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Saffron Member

Mortgages review

5
Everything was fantastic! From start to finish to help us move into our dream home. Ben was always there to help, so friendly and kind and we felt so looked after. Reviewed on: 7th December 2021
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Saffron Member

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