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Saffron Building Society: Mortgages reviews

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4.75
Based on 1,086 reviews, last reviewed 13th Jul 2026
9% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
9%
See only 3 star reviews
3%
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2%
See only 1 star reviews
3%

Latest highest rating:

5

So helpful, talk to you like a person. So helpful, talk to you like a person. Reviewed on: 13th July 2026
Verified source

Latest lowest rating:

2

Call to port and top up my mortgage Hi, I initially rang in on Mon and was informed that someone will call me back later. I had to call back on Tues, wed and thurs for someone to call ba... Read more Reviewed on: 10th July 2026
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About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Mortgages reviews (1086)

Mortgages review

5
The process was seamless and user-friendly Reviewed on: 26th January 2023
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Saffron Member

Mortgages review

5
Everything was a good experience, even phone waiting times were reasonable Reviewed on: 25th January 2023
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Saffron Member

Mortgages review

1
Inefficient (same documents repeatedly requested), pedestrian, risk averse when very low risk, hidden costs (Saffron recommended solicitor but required to obtain independent legal advice at high cost) Overall a dreadful experience! Reviewed on: 17th January 2023
Saffron Member's avatar
Saffron Member

Mortgages review

4
I feel that my situation was not a run-of-the-mill query and it was dealt like one. I understand Helen was just following a procedure but I do not think it was relevant because I live overseas and our income in Australia is totally separat Reviewed on: 17th January 2023
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Saffron Member

Mortgages review

5
We have always been happy with Saffron Building Society Reviewed on: 10th January 2023
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Saffron Member

Mortgages review

5
Very responsive and pleased with response times and clear communications Reviewed on: 10th January 2023
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Saffron Member

Mortgages review

4
I still have not received my mortgage illustration after almost 3 weeks and had no email confirmation regarding the call Reviewed on: 10th January 2023
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Saffron Member

Mortgages review

5
The face to face contact in a local branch. I will be suggesting my daughter opens an account there Reviewed on: 9th January 2023
penny cook Penny Cook's avatar
penny cook Penny Cook

Mortgages review

4
Perhaps the mortgage products on offer could have been explained so I was aware of advantages and disadvantages. Reviewed on: 9th January 2023
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Saffron Member

Mortgages review

4
Easy to do business with quick and responsive. Reviewed on: 5th January 2023
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Saffron Member

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