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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.61 (4286 reviews)

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4.59

Based on 4,282 reviews, last reviewed 9th May 2025

74% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

79%

12%

Latest highest rating:

5

Found an excellent home for our savings Ian was attentive, knowledgeable and respectful. He was highly professional and was a greatest credit to Saffron. I left impressed with both Ian and S... Read more Reviewed on: 9th May 2025

Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (4286)

Review of the Saffron Building Society, Savings:

It's more like a coffee morning than a bank queue

unlike a traditional bank were you all queue up in silence it's more like a coffee morning when you go into the branch plus the staff seem genuinely happy to be there, and are both helpful and patient even with the non-tech savvy Reviewed on: 26th February 2025

CLOSING ACCOUNT THAT HAD MATURED IN ROYSTON

CLOSING ACCOUNT THAT HAD MATURED IN ROYSTON Reviewed on: 10th May 2025

Called into branch to inform them about the sad pass...

Called into branch to inform them about the sad passing of my Husband - Spoke to Jess Morton on the counter who could see that i was very upset and arranged for me to see Ian in a private room - Excellent service in a difficult time. Reviewed on: 10th May 2025

Staff know what they are talking about in the Colche...

Staff know what they are talking about in the Colchester branch. Was talking to Lewis H. Very helpful when opening my account. I recommend Saffron to friends and family but I don't know anyone who wants to invest. Reviewed on: 10th May 2025

Friendly helpful service.

Friendly helpful service. Opened an ISA at the Colchester and branch. Thank you Lewis and Kyle Reviewed on: 10th May 2025

Found an excellent home for our savings

Ian was attentive, knowledgeable and respectful. He was highly professional and was a greatest credit to Saffron. I left impressed with both Ian and Saffron. My wife and I are delighted that we have invested our ISAs with Saffron. Reviewed on: 9th May 2025

I was served by Natalie and received great customer...

I was served by Natalie and received great customer service. Reviewed on: 9th May 2025

Bronwen suggested to switch my low paying account to...

Bronwen suggested to switch my low paying account to an online one, she was helpful and I didn't have to wait in the queue Reviewed on: 9th May 2025

Good efficient and helpful as usual

Good efficient and helpful as usual Reviewed on: 9th May 2025

Max helped me with opening an ISA instantly, I'm ver...

Max helped me with opening an ISA instantly, I'm very grateful Reviewed on: 9th May 2025

Emily was professional, knowledgeable and friendly.

Emily was professional, knowledgeable and friendly. She listened to our needs and advised us on the best way forward with our savings. We are lucky to have SWBS based in Saffron Walden it is reassuring to talk to someone face to face to confirm what you have found online and sort any issues out rather than a BOT! Reviewed on: 9th May 2025

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