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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.77 (6589 reviews)

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4.77

Based on 6,589 reviews, last reviewed 25th Apr 2026

121% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

4

Easy to navigate website but savings rates could be... Easy to navigate website but savings rates could be more competitive with competitors savings rates. Reviewed on: 25th April 2026

Latest lowest rating:

2

Saving for the future Good products but poor rates over a number of years after being top Reviewed on: 21st April 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6589)

Charlotte customer service

charlotte was polite, efficient and understanding. She stayed on the phone with me whilst my issues with logging on and passwords was resolved 100% Reviewed on: 14th December 2025

Charlotte

Excellent customer service, displaying lots of patience whilst talking me through how to get back online. Reviewed on: 12th December 2025

Staff are very friendly and helpful.

Staff are very friendly and helpful. No complaints Reviewed on: 12th December 2025

Happy and been coming in for so long always very hel...

Happy and been coming in for so long always very helpful Reviewed on: 12th December 2025

Friendly easy going and very helpful and a pleasure...

Friendly easy going and very helpful and a pleasure to come in Reviewed on: 12th December 2025

Didn't receive clear maturity information.

Didn't receive clear maturity information. But came nto Halstead today and Lyn has helped me today and was very clear and explained everything Reviewed on: 11th December 2025

Counter staff always helpful.

Counter staff always helpful. Served with a smile, never rushed when at the counter. Helped by Kendra today, needed paperwork printed. Reviewed on: 11th December 2025

The standard of service in Brentwood is amazing

The standard of service in Brentwood is amazing Reviewed on: 11th December 2025

Spoke with Kendra about my Savings.

Spoke with Kendra about my Savings. Always helpful and knowledgeable. Reviewed on: 11th December 2025

Everybody is friendly and helpful and polite and the...

Everybody is friendly and helpful and polite and they are get at listening to members Reviewed on: 11th December 2025

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