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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.85 (7553 reviews)

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4.85

Based on 7,553 reviews, last reviewed 5th Oct 2026

3% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Ruby was extremely efficient today with helping me! Ruby was extremely efficient today with helping me. The Colchester branch is always very helpful. Reviewed on: 5th October 2026

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Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Awards

Best building society savings provider 2026

Awarded to the building society rated highest in customer reviews for its savings accounts.

Saffron Building Society Savings reviews (7553)

Dependable & Trustable

Friendly helpful staff favourably comparable savings rates, local firm giving instant advice if ever needed, not always possible online, invaluable for older customers, also in some some instances means not.having to rely on postal services Reviewed on: 20th April 2026

The staff was extremely helpful and provided an exce...

The staff was extremely helpful and provided an excellent customer service. Reviewed on: 19th April 2026

Very professional and 100% helpful in Haverhill bran...

Very professional and 100% helpful in Haverhill branch, everything was very easy to do when opening an account Reviewed on: 16th April 2026

online chat service

I used the online chat service and was dealt with by Lewis Hemmingway who was very helpfull and resolved my probem very quickley Reviewed on: 15th April 2026

Efficient, friendly and easily accessed

Efficient, friendly and easily accessed Reviewed on: 15th April 2026

Competitive interest - great customer servicec..

Whilst offering competitive interest rates is a major draw, another major factor in deciding to invest with Saffron is the quality of its customer service. Unhurried, patient, friendly are just three words that best describe my personal experience. Reviewed on: 14th April 2026

They really care - Personalised friendly service

It was a really lovely phone call, Zoe listened to my problems and helped me easily with my issue with logging on to my account and created the documents I needed, whilst giving a really personalised experience. She was genuinely interested in my situation and helping me and it felt like talking to a friend, I’m really pleased with the service. Reviewed on: 14th April 2026

Great Customer Service Today

Great, swift help on the online chat today Reviewed on: 14th April 2026

Helpful staff

Staff always very helpful and happy to advise Reviewed on: 13th April 2026

Very easy setting up a Community Online Saver account

Very easy setting up a Community Online Saver account for a Charity and really helpful support both over the phone and with the online chat. Reviewed on: 13th April 2026

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