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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.75 (6282 reviews)

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4.75

Based on 6,282 reviews, last reviewed 10th Mar 2026

95% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

83%

10%

Latest highest rating:

5

Friendly helpful staff, good range of products. Friendly helpful staff, good range of products. Reviewed on: 10th March 2026

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6282)

The Halstead branch have always provided me with exc...

The Halstead branch have always provided me with excellent service throughout the years. Reviewed on: 17th October 2025

Reinvestment of funds

Reinvestment of my funds over the phone was quick and seamless. Zoe was extremely helpful and efficient Reviewed on: 17th October 2025

I always get brilliant service and everyone is reall...

I always get brilliant service and everyone is really friendly Reviewed on: 17th October 2025

I had big problems signing in to our savings account...

I had big problems signing in to our savings accounts because emails from Saffron Building Society enabling sign in took longer to arrive than the five minutes life they had! Sophia was extremely helpful, delightful to talk to and provided excellent service.. She is an excellent customer service representative, I could not fault her. Reviewed on: 17th October 2025

Excellent Customer Service

I spoke to Sophia on the phone recently, and was very happy with the service I received. Even though I was closing the account (due to the drop in rate) I was treated with utmost courtesy and friendliness and she ensured the balance transfer went smoothly. I would not hesitate to come back to Saffron should they offer an improved rate as their customer service is excellent. Reviewed on: 16th October 2025

Always excellent service in Colchester.

Always excellent service in Colchester. Only slight complaint is that the branch is sometimes closed. Reviewed on: 16th October 2025

Everyone is very professional and able to help at ev...

Everyone is very professional and able to help at every problem solving, always happy and cheery Reviewed on: 16th October 2025

Always so helpfull and professional

Always so helpfull and professional Reviewed on: 16th October 2025

Account opening

It was very nice to actually speak to people who are sensible and go the extra mile to accommodate our needs rather than a computer, who says "no"!. Reviewed on: 16th October 2025

Ware is very modern and all involved are welcoming

Ware is very modern and all involved are welcoming Reviewed on: 16th October 2025

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