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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (7177 reviews)

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4.83

Based on 7,177 reviews, last reviewed 7th Aug 2026

11% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

85%

Latest highest rating:

4

I love the fact that I can pop into the branch and s... I love the fact that I can pop into the branch and speak to people rather than dealing with a machine. The staff are great! Reviewed on: 7th August 2026

Verified source

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

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Awards

Best building society savings provider 2026

Awarded to the building society rated highest in customer reviews for its savings accounts.

Saffron Building Society Savings reviews (7177)

Excellent customer service ..

Excellent customer service and it is wonderful not to be routed via a call centre. he whole of the building society's operation is customer oriented. Reviewed on: 10th February 2026

Very good advice from Jodie.

I gave Jodie all the queries I was concerned about and she gave good clear advice. Reviewed on: 10th February 2026

Efficient friendly - recommend regular savers

Have had a number of regular savers. Whether online or on the phone the staff at Saffron have always been friendly and efficient. WIsh l lived nearer so l could attend one of their events! Reviewed on: 10th February 2026

Great customer service

Chi was very patient and professional. I hope the person carrying out her instructions will be the same and do the job right the first time. It's a shame this can't be done online Reviewed on: 10th February 2026

I always find the Halstead staff very helpful especi...

I always find the Halstead staff very helpful especially Lyn Bliss. Reviewed on: 9th February 2026

Felt at ease dealt with in a efficient and relaxed m...

Felt at ease dealt with in a efficient and relaxed matter by Zoe. Reviewed on: 9th February 2026

I had a question about a closed account and the lady...

I had a question about a closed account and the lady was very helpful Reviewed on: 9th February 2026

Good old fashioned service at its best

On holiday in Spain and couldn’t get the website to transfer money between accounts. Phoned to try and sort and it was dealt with so efficiently and in a friendly helpful way. Good old fashioned service at its best. Was made to feel like I was their only customer. Reviewed on: 9th February 2026

Great to see SBS upping their rates.

Great to see SBS upping their rates. Reviewed on: 9th February 2026

great customer service from Charlotte Hartnell

I recently had reason to call for assistance with my online savings account. Charlotte Hartnell provided great customer service. Previously I had a mortgage with Saffron and it was always the same when I spoke with someone on the phone. It makes doing banking so much more pleasurable and makes me feel valued as a customer. Reviewed on: 9th February 2026

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