Write a review

Newsletter

Go to business site

Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.85 (7553 reviews)

View other Saffron Building Society products

4.85

Based on 7,553 reviews, last reviewed 5th Oct 2026

3% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Ruby was extremely efficient today with helping me! Ruby was extremely efficient today with helping me. The Colchester branch is always very helpful. Reviewed on: 5th October 2026

Verified source

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026

Verified source

Visit provider site Read all reviews Write a review

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Best building society savings provider 2026

Awarded to the building society rated highest in customer reviews for its savings accounts.

Saffron Building Society Savings reviews (7553)

Having moved my money from my High Street Bank.

Having moved my money from my High Street Bank. I found the staff at the Haverhill Branch very helpful, also Zoe of customer services. I had been having great difficulty in signing into my account, but with lots patience and help, Zoe got me through it. Reviewed on: 13th April 2026

Good experience and great help.

Good experience and great help. Bit as things used to be with banks & building societies. Saffron really appear to be doing great work for their customers. Reviewed on: 13th April 2026

Very friendly and personal touch

Zoe was helpful and very friendly which made the whole experience feel very personal. Something most banks don’t offer! Reviewed on: 12th April 2026

Excellent customer serrvice when visiting branch in...

Excellent customer serrvice when visiting branch in saffron Walden Reviewed on: 11th April 2026

The most patient and fabulous staff at Royston branch

The two assistants were fabulous, we had trouble with our online accounts, they were so patient and helpful, we were still being helped after the branch had closed, cannot believe how great they were at Royston Branch Reviewed on: 9th April 2026

Easily solved query, quick answer time on chat

Easily solved query, quick answer time on chat Reviewed on: 9th April 2026

Very Helpful .

Very Helpful , I spoke to Matt initially , and then Sophia , who couldn't have been more helpful , she was happy to wait on the line to ensure that I was able to log on to my account on line and advised me that I could call for assistance if I needed it Reviewed on: 9th April 2026

I had to telephone Saffron about the accounts I held...

I had to telephone Saffron about the accounts I held for my three grand daughters. I also wanted to open a new account for our 4th grand daughter who is 3 months old. There had been some errors made by Saffron on transactions made. I spoke to Zoe . She was brilliant and a credit to herself and a Saffron the way she sorted the errors out, her friendly, courteous and professional manner. Reviewed on: 8th April 2026

Excellent customer service

Zoe was very knowledgeable about the ISA that was maturing this month. She was able to speak about what I could do next including running through new ISAs and accounts available. She was very friendly and approachable. Reviewed on: 8th April 2026

Opening of new account

Found customer service on chat and over the phone very good. Had to phone to find out what was happening with our new account as we needed to provide additional information. The gentleman found our account had now been approved and he completed the opening of the account over the phone. This enabled us to login to our new account immediately. Reviewed on: 8th April 2026

Do you have a different Saffron Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Everyday e-Saver
from first direct 4.18 from 12 reviews
Instant access savings
from Chip 4.81 from 285 reviews
Fixed term deposit
from iFAST Global Bank 4.72 from 256 reviews

Want to see more from Saffron Building Society?

Mortgages
from Saffron Building Society 4.74 from 1137 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub