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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (6772 reviews)

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4.83

Based on 6,772 reviews, last reviewed 15th Jun 2026

47% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Zoe was very helpful in helping me reset my memorabl... Zoe was very helpful in helping me reset my memorable word. Polite and friendly. My call was answered promptly and I am happy to recommend Saffron B... Read more Reviewed on: 15th June 2026

Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

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Saffron Building Society Savings reviews (6772)

NEEDED TO GIVE ISA MATURITY INSTRUCTIONS AT THE BRANCH

NEEDED TO GIVE ISA MATURITY INSTRUCTIONS AT THE BRANCH Reviewed on: 26th January 2026

Difficulty logging into my online account.

I was having difficulty logging into my online account. Following several abortive attempts the problem was satisfactorily resolved Reviewed on: 26th January 2026

I needed to get my weekly cash at the Royston office...

I needed to get my weekly cash at the Royston office this morning. Reviewed on: 26th January 2026

Staff in the Halstead branch are very friendly espec...

Staff in the Halstead branch are very friendly especially Lynn Bliss. I would definitely recommend Halstead Saffron walden to friends and family Reviewed on: 24th January 2026

Chi was excellent very patient she helped me navigat...

Chi was excellent very patient she helped me navigate through the app Reviewed on: 24th January 2026

Excellent telephone assistance

Excellent telephone assistance, with a very clear and calm reassuring manner. Stayed on the line right the way through- unlike some organisations-which leave you hanging on while they deal with something else. Reviewed on: 24th January 2026

Visited Haverhill and served my Michael.

Visited Haverhill and served my Michael. Everything was fine. Reviewed on: 24th January 2026

Great service in Halstead, served by Lyn

Great service in Halstead, served by Lyn Reviewed on: 24th January 2026

Sophia was polite, friendly and very helpful.

Our one year maturity bond had reached it's maturity and we wanted to reinvest in a new one and move the accrued interest into our instant saver account and Sophia did it all over the phone for us. Thank you Sophia. Reviewed on: 24th January 2026

Steve J Review

Excellent service as always Everything was explained and came away fully satisfied Could not have been more helpful Reviewed on: 23rd January 2026

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