Write a review

Go to business site

Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.75 (6284 reviews)

View other Saffron Building Society products

4.75

Based on 6,284 reviews, last reviewed 10th Mar 2026

96% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

83%

10%

Latest highest rating:

5

Excellent customer service from Sophia. Sophia dealt with my query regarding my inward transfer of an ISA from another provider extremely efficiently. She followed up for me and called me ba... Read more Reviewed on: 10th March 2026

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026

Verified source

Visit provider site Read all reviews See your review

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (6284)

Review of the Saffron Building Society, Savings:

Great regular saver rates albeit on quite small amounts

Great rates albeit on quite small amounts Reviewed on: 20th November 2024

Account opening

It was very nice to actually speak to people who are sensible and go the extra mile to accommodate our needs rather than a computer, who says "no"!. Reviewed on: 16th October 2025

Ware is very modern and all involved are welcoming

Ware is very modern and all involved are welcoming Reviewed on: 16th October 2025

The service Lewis Hemingway provided was very good a...

The service Lewis Hemingway provided was very good and enabled me to do my business in a quick and efficient manner. As shared the only reason I am moving my daughters monies from Saffron BS is better rates elsewhere Reviewed on: 16th October 2025

Excellent customer service from Jodie

I have had an issue with transferring money from my account in the last few days. It was a frustrating experience but it was resolved by Jodie who was really excellent, very professional and kept me updated as promised. Reviewed on: 15th October 2025

Lovely staff at Halstead, the boys on the counter ar...

Lovely staff at Halstead, the boys on the counter are great and we had good service from Lyn today Reviewed on: 15th October 2025

Community account change

After receiving notice from a bank about charges to our community account, we searched around, until someone recommended Saffron. They had a business manager interested and helpful, in taking on our account (the bank has a phone centre in the north of the country, not interested in community accounts) He has been most helpful in guiding us through the change, and also in the old tradition (Plough Monday) we are maintaining. I understand while bigger institutions have less interest in smaller community accounts, the Saffron are looking to fill this gap Reviewed on: 15th October 2025

Really helpful support.

Really helpful support. Knowledgeable support representative (Zoe Collins) Reviewed on: 15th October 2025

Customer happy with Customer service and recommended...

Customer happy with Customer service and recommended to grandson who has opened an account here. Reviewed on: 15th October 2025

Appointment

Appointment with Morgan was well explained and my options made clear. Reviewed on: 15th October 2025

Always very good customer service, have recommended...

Always very good customer service, have recommended to friends. Reviewed on: 15th October 2025

Alternative products

Junior instant access savings
from London Plus Credit Union 0.00 from 0 reviews
Branch Flexible Saver
from Nottingham Building Society 5.00 from 5 reviews
Framework Fair Value Fixed Rate (discontinued)
from Nottingham Building Society 5.00 from 1 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub