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Saffron Building Society: Savings reviews

4.83
Based on 7,178 reviews, last reviewed 8th Aug 2026
11% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

As always everyone is so friendly, happy and helpful. As always everyone is so friendly, happy and helpful. There is always a smile as you walk in and a lovely greeting and you are made to fell so welcome... Read more Reviewed on: 8th August 2026
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Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026
Verified source

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

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Saffron Building Society Savings reviews (7178)

Excellent service

5
I have had accounts with them for years. The staff are always friendly and helpful and business is very efficient. Reviewed on: 27th January 2026

Friendly and professional service throughout.

5
Friendly and professional service throughout. Customer focused, and staff are knowledgeable and seem genuinely keen to provide best possible service. Reviewed on: 27th January 2026

Personal, ethical company.

5
I chose them because they scored very highly in Ethical Consumer’s rankings and because of the excellent interest rates at that time. Reviewed on: 27th January 2026

Easy to resolve queries.

5
Easy to resolve queries. Staff are proactive to contact me where a date was not met. Gives peace of mind Reviewed on: 27th January 2026

Absolute joy!

5
Absolute joy to deal with the counter staff, Always polite & helpful Reviewed on: 27th January 2026

Easy access, helpful staff, comparable savings rates.

5
Easy to access account and really helpful staff when you need to phone for assistance. It is an enormous benefit to be able to speak to real people! Also make a valuable community contribution with their volunteer days. Reviewed on: 27th January 2026

Excellent customer service

5
I am currently overseas and missed a call from you. I guessed what it concerned but haven’t got my account details with me. Your agent, Lewis Hemingway, sorted out the issue with minimal hassle for which I was most appreciative. Reviewed on: 27th January 2026

Saffron BS very friendly Society

5
Saffron staff have always gone above and beyond to help with all savings accounts I have had with them. They are local to me and staff are always happy to see me if I just call in to the BS They always explain in my understanding about all accounts that are available to me and nothing is too much trouble Reviewed on: 27th January 2026

Staff at Haverhill extremely helpful when asking for...

4
Staff at Haverhill extremely helpful when asking for assistance Reviewed on: 27th January 2026

Save with Saffron.

5
The staff are always friendly and helpful. Your rates are very good . I’ve just transfered to one of your ISA. My grandchildren have there accounts with you. I also have 2 other accounts with you. Reviewed on: 27th January 2026

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