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Saffron Building Society: Savings reviews

4.83
Based on 7,180 reviews, last reviewed 10th Aug 2026
8% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Good support Easy account opening procedure and good support Reviewed on: 10th August 2026
Paul M's avatar
Paul M

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

Help others make smarter decisions by sharing your own experience. Write a review

Saffron Building Society Savings reviews (7181)

Savings interest query

5
Friendly and helpful manner from start of phone call, I felt reassured my query was being well dealt with. Reviewed on: 26th November 2025

Zoe Collins was brilliant - very kind & very helpful.

5
Zoe Collins was brilliant - very kind & very helpful. Reviewed on: 26th November 2025

Superb phone service

5
I needed to take action in relation to children’s savings accounts at maturity for five of my grandchildren. I knew that I would struggle to do this online. I phoned and spoke with Maria who was incredibly helpful and patient. lt took a while with Maria talking me through the options and she did an excellent job in finding the best solutions. Thank you. Reviewed on: 26th November 2025

Superb support

5
My husband and I both have accounts with you and had difficulty opening an online account, Sophia Nuttall was extremely helpful, she was patient, understanding, clear in her instructions, she made the whole process a pleasure and very easy. She even remembered I had said my husband had been in hospital and asked how he was. She is a gem, we hope you appreciate her. Reviewed on: 26th November 2025

Very happy customer - good to hear a new branch has...

5
Very happy customer - good to hear a new branch has been opened. Kendra very helpful and friendly. Reviewed on: 26th November 2025

I had a cash deposit to make.

5
I had a cash deposit to make. I also wished to roundup my balance. Kendra was very helpful with my request. Reviewed on: 25th November 2025

Love Ware branch for locality and friendly staff.

5
Love Ware branch for locality and friendly staff. Will move more money over once FSCS increases. Reviewed on: 25th November 2025

I have never had any problems they are very helpful...

5
I have never had any problems they are very helpful with any of my concerns Reviewed on: 25th November 2025

I ALWAYS FIND YOUR COLLEAGUES TO BE VERY HELPFUL AND...

5
I ALWAYS FIND YOUR COLLEAGUES TO BE VERY HELPFUL AND EASY TO TALK TO BOTH ON PHONE AND IN YOUR BRANCH AND CAME INTO ROYSTON TO CONTINUE A CONVERSATION REGARDING OPENING A NEW ACCOUNT TODAY Reviewed on: 24th November 2025

Zoe Collins

5
Zoe was very helpful in answering all the questions I had and fulfilling the changes I wanted to my account Reviewed on: 24th November 2025

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