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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (7185 reviews)

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4.83

Based on 7,185 reviews, last reviewed 11th Aug 2026

3% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

85%

Latest highest rating:

4

Able to sort out a problem. Able to sort out a problem. Much appreciated Reviewed on: 11th August 2026

Verified source

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Awards

Best building society savings provider 2026

Awarded to the building society rated highest in customer reviews for its savings accounts.

Saffron Building Society Savings reviews (7185)

Great experience in Brentwood.

Great experience in Brentwood. Very polite and chatty staff members Reviewed on: 3rd November 2025

Quick, friendly and efficient.

A quick, friendly and efficient service once through the phone queue. Our monies came through quicker than indicated. This is a good 'fault' as it is always better to understate and overperform than the other way round. Reviewed on: 2nd November 2025

Sophia...

I had locked my online account and had to call the Saffron BS helpline to sort the problem. Sophia handled my call very well, She was patient while I remembered my security word from 13 years ago and then took me through the process to reset my account. At no time did she make me feel that I should be doing things quicker. Thank you. Reviewed on: 1st November 2025

Always good service at Halstead and happy you are op...

Always good service at Halstead and happy you are open on Saturdays Reviewed on: 1st November 2025

Visited Bishops Stortford to renew my ISA with Kendr...

Visited Bishops Stortford to renew my ISA with Kendra - excellent. Reviewed on: 1st November 2025

Kendra could not be more helpful - however wifi need...

Kendra could not be more helpful - however wifi needed which would make the experience much smoother! Reviewed on: 1st November 2025

Easy to do business with - I use Bishops Stortford b...

Easy to do business with - I use Bishops Stortford branch and the staff are great. Please do not close the branch ! Reviewed on: 1st November 2025

Visited Bishops Stortford Branch - helped by Kendra...

Visited Bishops Stortford Branch - helped by Kendra - no problems. Reviewed on: 1st November 2025

Sophia Nuttall continues the excellent service.

Sophia explained the procedure for opening a new Small Saver without any paperwork and did so. Reviewed on: 31st October 2025

Excellent service received on the phones from Ally r...

Excellent service received on the phones from Ally regarding maturity options Reviewed on: 31st October 2025

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