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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (7185 reviews)

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4.83

Based on 7,185 reviews, last reviewed 11th Aug 2026

3% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

85%

Latest highest rating:

4

Able to sort out a problem. Able to sort out a problem. Much appreciated Reviewed on: 11th August 2026

Verified source

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Awards

Best building society savings provider 2026

Awarded to the building society rated highest in customer reviews for its savings accounts.

Saffron Building Society Savings reviews (7185)

Always so helpfull and professional

Always so helpfull and professional Reviewed on: 16th October 2025

Account opening

It was very nice to actually speak to people who are sensible and go the extra mile to accommodate our needs rather than a computer, who says "no"!. Reviewed on: 16th October 2025

Ware is very modern and all involved are welcoming

Ware is very modern and all involved are welcoming Reviewed on: 16th October 2025

The service Lewis Hemingway provided was very good a...

The service Lewis Hemingway provided was very good and enabled me to do my business in a quick and efficient manner. As shared the only reason I am moving my daughters monies from Saffron BS is better rates elsewhere Reviewed on: 16th October 2025

Excellent customer service from Jodie

I have had an issue with transferring money from my account in the last few days. It was a frustrating experience but it was resolved by Jodie who was really excellent, very professional and kept me updated as promised. Reviewed on: 15th October 2025

Lovely staff at Halstead, the boys on the counter ar...

Lovely staff at Halstead, the boys on the counter are great and we had good service from Lyn today Reviewed on: 15th October 2025

Community account change

After receiving notice from a bank about charges to our community account, we searched around, until someone recommended Saffron. They had a business manager interested and helpful, in taking on our account (the bank has a phone centre in the north of the country, not interested in community accounts) He has been most helpful in guiding us through the change, and also in the old tradition (Plough Monday) we are maintaining. I understand while bigger institutions have less interest in smaller community accounts, the Saffron are looking to fill this gap Reviewed on: 15th October 2025

Really helpful support.

Really helpful support. Knowledgeable support representative (Zoe Collins) Reviewed on: 15th October 2025

Customer happy with Customer service and recommended...

Customer happy with Customer service and recommended to grandson who has opened an account here. Reviewed on: 15th October 2025

Appointment

Appointment with Morgan was well explained and my options made clear. Reviewed on: 15th October 2025

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