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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.76 (6317 reviews)

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4.76

Based on 6,317 reviews, last reviewed 16th Mar 2026

93% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

83%

10%

Latest highest rating:

5

always a delight going into the stortford branch. always a delight going into the stortford branch. Had one of my accounts moved into a more suited and beneficial account which was offering a better i... Read more Reviewed on: 16th March 2026

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Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6317)

Always curtious and helpful at Haverhill

Always curtious and helpful at Haverhill Reviewed on: 29th April 2025

Had a problem with login.

Had a problem with login. Spoke to Kristine who successfully did everything I needed. A real pleasure to deal with real people instead of going through a Bot or countless recorded options which are often invalid Reviewed on: 25th April 2025

Good spot with a loyalty bonus

Some teething IT problems that probably weren't the fault of any one person (took three agents to resolve). Agent did notice that I had an existing account which would qualify for a better rate ISA. Reviewed on: 24th April 2025

Excellent service Excellent friendly staff

Excellent service Excellent friendly staff Reviewed on: 24th April 2025

needed online access and spoke to Caroline on phone...

needed online access and spoke to Caroline on phone today. Reviewed on: 23rd April 2025

Lovely experience in Colchester branch.

Lovely experience in Colchester branch. I was looked after by Lauryn and she was very helpful with all my requests and queries. Reviewed on: 23rd April 2025

GREAT SERVICE

Lovely morning. Looked after by Lauryn in the Colchester branch and she's been extremely helpful with all my queries and requests. Reviewed on: 23rd April 2025

Smiley ladies at Colchester always so patient with me.

Smiley ladies at Colchester always so patient with me. Knowledgeable and able to answer any questions i have about the accounts. Please don't close as I am grateful to be able to come in and not good doing onlines. Reviewed on: 22nd April 2025

Emily was an absolute pleasure to deal with.

Emily was an absolute pleasure to deal with. Put everything across in great detail and gave excellent guidance. Emily is an asset to Saffron Walden building society Reviewed on: 22nd April 2025

Staff are friendly and knowledgeable.

Staff are friendly and knowledgeable. Nothing was too much trouble Reviewed on: 22nd April 2025

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