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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.77 (6619 reviews)

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4.77

Based on 6,619 reviews, last reviewed 6th May 2026

15% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Zoe was very professional and actually listened to m... Zoe was very professional and actually listened to my requirements before taking required actions within a phone call Reviewed on: 6th May 2026

Latest lowest rating:

2

Saving for the future Good products but poor rates over a number of years after being top Reviewed on: 21st April 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6619)

Opened a regular saver, good rate although low amoun...

Opened a regular saver, good rate although low amount can be daved at the good rate! Reviewed on: 30th June 2025

Friendly staff who are always very helpful

Friendly staff who are always very helpful Reviewed on: 30th June 2025

Inflexibility

To only allow ONE Cash ISA per tax year is not very customer focused, as not everyone has the full £20000 to invest in one lump sum. I would have invested more during the current tax year but I am not allowed after my initial deposit. Reviewed on: 30th June 2025

Loyalty regular saver: good rate but low savings

Opened a loyalty regular saver. Good rate of interest at 8% but only being able to invest £50 per month is very disappointing. Reviewed on: 30th June 2025

ISA Transfer

Advertised that an ISA transfer could be completed 'On Line'. Having open an account On Line, I was told you could only transfer in Branch or by Post. Reviewed on: 30th June 2025

Unable to use phone app since joining.

Unable to use phone app since joining. Ihave now given up on it. had problems opening account and customer support recognised the problem as it had happened to him (but didnt think of getting it resolved?) Reviewed on: 30th June 2025

Good saving offers.

Good saving offers. Easy to find the accounts on the website. Easy to open. Reviewed on: 30th June 2025

Good rates and good customer service

Good rates and good customer service Reviewed on: 30th June 2025

Requirement for Branch Assistance

Having failed repeatedly to open an ISA account online (any attempt at entering a password for an online access account was rejected in spite of carefully following the four rules for passwords), I received excellent service when visiting a local branch and the ISA account was successfully established. Reviewed on: 30th June 2025

I was greeted at the door by an assistant and treate...

I was greeted at the door by an assistant and treated to a sandwich, cake and drink before I discussed and sorted the business I was there for. Reviewed on: 30th June 2025

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