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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (7185 reviews)

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4.83

Based on 7,185 reviews, last reviewed 11th Aug 2026

3% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

85%

Latest highest rating:

4

Able to sort out a problem. Able to sort out a problem. Much appreciated Reviewed on: 11th August 2026

Verified source

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026

Verified source

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Awards

Best building society savings provider 2026

Awarded to the building society rated highest in customer reviews for its savings accounts.

Saffron Building Society Savings reviews (7185)

Exceptional service from Zoe

My query was dealt with by Zoe in the most professional and friendly manner with the minimum of fuss.A very refreshing experience. Reviewed on: 18th October 2025

Always very helpful, extremely patient which is much...

Always very helpful, extremely patient which is much appreciated as I can be quite difficult at times! Reviewed on: 18th October 2025

Always nice to have a smiling face behind the counte...

Always nice to have a smiling face behind the counter, Max and Ian helped me with account opening options Reviewed on: 18th October 2025

The Halstead branch have always provided me with exc...

The Halstead branch have always provided me with excellent service throughout the years. Reviewed on: 17th October 2025

Reinvestment of funds

Reinvestment of my funds over the phone was quick and seamless. Zoe was extremely helpful and efficient Reviewed on: 17th October 2025

I always get brilliant service and everyone is reall...

I always get brilliant service and everyone is really friendly Reviewed on: 17th October 2025

I had big problems signing in to our savings account...

I had big problems signing in to our savings accounts because emails from Saffron Building Society enabling sign in took longer to arrive than the five minutes life they had! Sophia was extremely helpful, delightful to talk to and provided excellent service.. She is an excellent customer service representative, I could not fault her. Reviewed on: 17th October 2025

Excellent Customer Service

I spoke to Sophia on the phone recently, and was very happy with the service I received. Even though I was closing the account (due to the drop in rate) I was treated with utmost courtesy and friendliness and she ensured the balance transfer went smoothly. I would not hesitate to come back to Saffron should they offer an improved rate as their customer service is excellent. Reviewed on: 16th October 2025

Always excellent service in Colchester.

Always excellent service in Colchester. Only slight complaint is that the branch is sometimes closed. Reviewed on: 16th October 2025

Everyone is very professional and able to help at ev...

Everyone is very professional and able to help at every problem solving, always happy and cheery Reviewed on: 16th October 2025

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