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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (7187 reviews)

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4.83

Based on 7,185 reviews, last reviewed 11th Aug 2026

3% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

85%

Latest highest rating:

4

Able to sort out a problem. Able to sort out a problem. Much appreciated Reviewed on: 11th August 2026

Verified source

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Awards

Best building society savings provider 2026

Awarded to the building society rated highest in customer reviews for its savings accounts.

Saffron Building Society Savings reviews (7187)

online app

very patient and knowledgeable sorted the problem with minimum of fuss Reviewed on: 30th September 2025

Great Service

Very helpful friendly staff who gave great service Reviewed on: 30th September 2025

Andrew was very patient,friendly.

Andrew was very patient,friendly., helpful and understanding. We are old, 79 and 82 but he didn’t treat us like old people. It was a pleasure speaking with him Reviewed on: 30th September 2025

Superb service especially from Jodie. Thank you!

Great building society who seem to really care about their customers and for once you don't feel like you are just talking to an offshore service or a machine. Highly recommend. Reviewed on: 30th September 2025

Excellent service in Halstead - staff have always be...

Excellent service in Halstead - staff have always been so friendly and professional. Need more places like saffron in the high street Reviewed on: 30th September 2025

Open an account today with Eryn.

Open an account today with Eryn. Reviewed on: 29th September 2025

I came in to the Royston branch as I needed some cha...

I came in to the Royston branch as I needed some change and made a withdrawal with Caroline this morning. Reviewed on: 29th September 2025

Customer Error

An error was made by me when it came to moving monies between accounts. Sophia dealt with it in a professional way and resolved the issue timely and eased our worries Reviewed on: 26th September 2025

customer service at its best

Kendra deserves a medal for her patience and help this afternoon. she talked us through every aspect of on line banking and the Saffron app. She was truly professional in every way. A great pleasure to speak to. Reviewed on: 26th September 2025

Professional and friendly

Everyone I spoke with, both on the phone and in Brentwood branch, was extremely friendly, helpful and professional. They took time to understand what I wanted then helped me open the accounts I needed. Reviewed on: 26th September 2025

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