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Saffron Building Society: Savings reviews

View other Saffron Building Society products
4.77
Based on 6,621 reviews, last reviewed 7th May 2026
16% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Great service &lovely staff I have made 2 phone calls recently the first to clarify the interest on my account and second to reset my memorable info. It was great to be able to s... Read more Reviewed on: 7th May 2026
Sian's avatar
Sian

Latest lowest rating:

2

Saving for the future Good products but poor rates over a number of years after being top Reviewed on: 21st April 2026
Adrian I's avatar
Adrian I
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6621)

Nice chat

5
Nice have a chat and discussion not all related to money. Feel like I'm a person and not just a number or tick in the box. Reviewed on: 14th May 2025

Great service opened my new account in a few moments...

5
Great service opened my new account in a few moments Reviewed on: 14th May 2025

Emma served me and made my cash withdrawal a pleasan...

5
Emma served me and made my cash withdrawal a pleasant experience Reviewed on: 14th May 2025

Had an appointment with Lyn and we are very happy an...

5
Had an appointment with Lyn and we are very happy and feel reassured Reviewed on: 14th May 2025

All good overall.

4
All good overall. Had issue seeing some accounts in the app initially. Staff worked to resolve the issue in branch and succeeded. Did take two trips for this one issue though. Situation was rather complicated as 10 accounts involved.. Resolved now . Reviewed on: 14th May 2025

All good overall.

4
All good overall. Had issue seeing some accounts in the app initially. Staff worked to resolve the issue in branch and succeeded. Did take two trips for this one issue though. Situation was rather complicated as 10 accounts involved.. Resolved now . Reviewed on: 14th May 2025

Telephone team are exceptional always on hand and su...

5
Telephone team are exceptional always on hand and supportive Reviewed on: 13th May 2025

had trouble getting on line today and caroline helpe...

5
had trouble getting on line today and caroline helped me Reviewed on: 13th May 2025

Emma helps everytime I come in.

5
Emma helps everytime I come in. She even ran after me once to give me paperwork that she thought would be useful to me. Reviewed on: 13th May 2025

Emma thank you for being so helpful with me everythi...

5
Emma thank you for being so helpful with me everything I come in. Reviewed on: 13th May 2025

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