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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.77 (6626 reviews)

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4.77

Based on 6,626 reviews, last reviewed 11th May 2026

19% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Max was very fast to drop what he was doing to see m... Max was very fast to drop what he was doing to see me in an office due to an unfortunate event I had. He listened and suggested ways Saffron can help ... Read more Reviewed on: 11th May 2026

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Latest lowest rating:

2

Saving for the future Good products but poor rates over a number of years after being top Reviewed on: 21st April 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6626)

Excellent service.

Excellent service. Your gentleman was extremely helpful and very efficient. My request was dealt with immediately. I could not have been more pleased and I would like to thank him very much. He put me completely at ease. Reviewed on: 18th December 2024

Poor account opening procedures

Opened an account but then got told I had to re do it as I did it via login rather than opening from the website! Reviewed on: 18th December 2024

I had a frustrating time getting onto my app after...

I had a frustrating time getting onto my app after your upgrade and kendra was amazing so kind warm and patient with me and got everything sorted for me and double checked i was happy with everything , thank you kendra Reviewed on: 18th December 2024

great relationship

We recently opened a savings account with Saffron. We are a registered charity so not many options were available to us. Saffron were great from start to finish. Everyone we dealt with were both polite and very helpful. We hope this is a long and fruitful relationship. Reviewed on: 12th December 2024

Great service

Counter staff are very friendly and helpful. Savings interest rates are reasonably competitive. Like the 0800 phone number to contact branch and conduct business Reviewed on: 12th December 2024

Circumventing the 'block' on releasing tax information

Poor system for releasing tax information to clients. Reviewed on: 12th December 2024

Mutuality should be supported!

I live in Bedford. Our mutual building society was subsumed into a PLC bank long ago. Saffron and Cambridge BS are the only local mutuals left in the area. I encourage everyone ectonsupirt them Reviewed on: 11th December 2024

Always friendly and helpful.

Always friendly and helpful. Sometimes a bit short staffed! Reviewed on: 11th December 2024

Lost focus

Was good but over the last few years lost focus on savings rates Reviewed on: 11th December 2024

Felt like I was speaking to a family member

Very friendly customer service. Felt personal and connected. Reviewed on: 11th December 2024

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