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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.76 (6331 reviews)

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4.76

Based on 6,331 reviews, last reviewed 23rd Mar 2026

98% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

83%

10%

Latest highest rating:

5

Max allowed us to go into a room to complete our app... Max allowed us to go into a room to complete our applications. He checked them and told us what the next steps are. Very excited to become a member of... Read more Reviewed on: 23rd March 2026

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Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

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Saffron Building Society Savings reviews (6331)

Excellent phone advice

Guided through setting up a fixed rate isa. Advised to do so immediately as rates were being reduced the next day Reviewed on: 4th September 2024

Excellent staff.

Staff always very helpful whenever needed thank you all. Reviewed on: 4th September 2024

Robotic, unfriendly and act as you (the Customer) ar...

Robotic, unfriendly and act as you (the Customer) are doing them a favour… Reviewed on: 4th September 2024

Love the human aspect of saffron!

Love the human aspect of saffron they know your name and can chat to you on more than a superficial level.have banked with them for 30 years plus. Lovely lovely lovely lovely lovely lovely people..,… Reviewed on: 3rd September 2024

Very friendly and wasn't rushed or pushed into

Very friendly and wasn't rushed or pushed into Reviewed on: 2nd September 2024

The member of staff that was helping me out (didn’t...

The member of staff that was helping me out (didn’t catch her name) was so helpful and really helped me to understand the difference between the different accounts I was looking at. She also was amazing at helping me set up my online access and getting me set up on the app as I had previous difficulties with it. Thank you so much!! Reviewed on: 31st August 2024

Extremely efficient service,

Extremely efficient service, friendly and very helpful. Reviewed on: 30th August 2024

Today Mr Dan Jones proved himself a very valuable me...

Today Mr Dan Jones proved himself a very valuable member of the team. He helped me with my concerns. Explained clearly the query I asked about and at all times was professional and kind. Well done Dan Jones. I wish to add that whenever I have been to any branch of the society, I have received respect and kindness. Reviewed on: 29th August 2024

Very good service from Saffron Branch

Very good service from Saffron Branch Reviewed on: 28th August 2024

Good service received at branch.

Good service received at branch. Friendly staff and very helpful Reviewed on: 25th August 2024

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