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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.76 (6337 reviews)

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4.76

Based on 6,337 reviews, last reviewed 24th Mar 2026

99% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

83%

10%

Latest highest rating:

5

Empathy and Patience in Spades.. I’ve never dealt with a bank or a building society with staff who all display such empathy and patience. Nothing is too much when it comes to helping... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (6337)

Review of the Saffron Building Society, Savings:

Great regular saver rates albeit on quite small amounts

Great rates albeit on quite small amounts Reviewed on: 20th November 2024

Very good service every time I pop in

Very good service every time I pop in Reviewed on: 5th August 2024

Savings survey

Staff always helpful and friendly Reviewed on: 5th August 2024

The New Girl

I was served by one of your new trainees who was very friendly and efficient Reviewed on: 5th August 2024

Ian as very thorough, patient & helpful with our por...

Ian as very thorough, patient & helpful with our portfolios. Reviewed on: 5th August 2024

They forgot to process my application.

They forgot to process my application. I had to ring in after a month of not hearing anything to get it sorted Reviewed on: 5th August 2024

Good Customer Experience

Spoke to two people, both really helpful and went the extra mile. Pleasure to talk to Reviewed on: 5th August 2024

Very helpful and friendly staff.

Very helpful and friendly staff...Excellent service ! Reviewed on: 25th July 2024

Nice assistant.

Nice assistant. Polite. Managed to do what I wanted to do on the day Reviewed on: 23rd July 2024

Saving into a savings account...

It wasn't clear at first about paying into my savings account. There was a push to do it by online banking which I don't do. Having given my bank details on line and the amount I wanted to save each month I found that I had to fill in a direct debit form and send it to my bank. I discovered this when I had an email and later a letter to say I hadn't placed any money in my new savings account. I expected you to this automatically. I had to search your web site to find the direct debit form I needed to get the ball rolling. Option to pay by sending a direct debit form to a bank I felt was hidden. Please remember that there are some of else who don't do online or telephone banking. Reviewed on: 23rd July 2024

Excellent Telephone Staff

I phoned your staff re my expired savings account and your lady did everything I requested in a helpful and friendly way Reviewed on: 23rd July 2024

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